Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Pinkgold
Average customer rating
4.7
(5,546 Reviews)
Rating breakdown 5,546 reviews
5 Stars
4,341
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Pinkgold
Customer Rating
5
I chose the Galaxy S25 for performance and AI
on August 10, 2026
Posted by: Satish
[This review was collected as part of a promotion.] I recently upgraded my phone, and I am so glad I chose the Galaxy S25. It has been a fantastic upgrade for everything I do throughout the day. The phone feels very sleek, light, and comfortable to hold, but it is also super-fast when switching between apps. I use it every day for work, streaming videos, and playing games during my free time. The display is bright and clear, making movies and photos look amazing. The new AI features are also super helpful; I love being able to search for items in photos instantly and clear up light in my pictures with just a tap. The battery easily lasts me all day without needing to constantly charge it. Overall, it has made my daily routine much easier and more efficient!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on August 10, 2026
Posted by: Latere0333
[This review was collected as part of a promotion.] Keeps turning off randomly since last update and camera use to have better quality.
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hello Latere0333, we appreciate you sharing your feedback on your Samsung Galaxy S25. We know how valuable the uninterrupted usage of your device is to you every day. We have provided a link to an article to help you with the experience you mention with your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE
on August 10, 2026
Posted by: Angel65
[This review was collected as part of a promotion.] I always choose Samsung ITS dependable n easy to use love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 10, 2026
Posted by: Skard2
[This review was collected as part of a promotion.] I always go with Samsung its the best. Ive never had any issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice compact phone and it gets the job done.
on August 10, 2026
Posted by: Minusthenick12
[This review was collected as part of a promotion.] I use the phone mostly for texting of course because everybody does. But the quality of the phone calls is always good and the sound from the speaker is good. Even without headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 10, 2026
Posted by: SOYELFIERRO
[This review was collected as part of a promotion.] Samsung Galaxy are by far the best phones of the planet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 10, 2026
Posted by: MuhammadJ
[This review was collected as part of a promotion.] I love this phone because of the ai that I can use to fix my photos, and the design of the phone is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Bdavis
[This review was collected as part of a promotion.] I absolutely love everything about my Samsung Galaxy S25. From the moment I unboxed it, I knew it was a massive upgrade. The sleek design feels premium in my hand, and the build quality is exceptionally solid. Its display is stunningly bright and sharp, making everything from streaming videos to scrolling through social media look incredibly vibrant. I am consistently amazed by the performance; apps open instantly, multitasking is seamless, and there is absolutely zero lag, even during heavy mobile gaming sessions.The camera setup is another massive highlight for me. The photos come out crisp, clear, and perfectly balanced, regardless of whether I am shooting in bright daylight or a dimly lit restaurant. The zoom capabilities are mind-blowing, and the advanced AI photo editing features make it incredibly easy to touch up shots on the fly.Battery life has also been a complete game-changer. I easily get through a full day of heavy use with plenty of juice to spare, and the super-fast charging means I am never anchored to a wall outlet for very long. The software experience is clean and highly customizable, allowing me to tailor the interface exactly to my liking. Every feature feels intentional, polished, and designed to make daily tasks effortless. It is genuinely the best smartphone I have ever owned, and it brings me joy every single time I pick it up.
Value
5
Written by a customer while visiting Samsung US