Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Coralred
Average customer rating
4.7
(5,549 Reviews)
Rating breakdown 5,549 reviews
5 Stars
4,343
4 Stars
919
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Coralred
Customer Rating
5
This product is fast and has great features.
on March 28, 2025
Posted by: Rob2Rob
[This review was collected as part of a promotion.] The first thing I would to say is how easy it was to transfer everything from the old phone to my new phone. What a breeze. I'm enjoying all of the updated features and the look and feel is awesome. The phone is super fast and I'm enjoying learning everything it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great display graphics
on March 27, 2025
Posted by: Fairyonfire
[This review was collected as part of a promotion.] I love the camera and the different features. Editing photos is easy.
There is no worry with any of the apps because it has seamless actions across apps.
The only thing I don't like it's there is no spot for an SD card. If I had known that, I would have went with the s24.
There is no worry with any of the apps because it has seamless actions across apps.
The only thing I don't like it's there is no spot for an SD card. If I had known that, I would have went with the s24.
Value
4
Response from Samsung USBy R&R Team, March 28, 2025
Hi there Fairyonfire, thank you for your feedback on your Samsung Galaxy S25. We love hearing how pleased you are with the usageo f your new device, and are finding the enhanced features of Galaxy AI are useful to you for a range of daily tasks. If you are finding the storage capacity to be insufficient for your usage, we have cloud based storage expansion options available. This provides the benefit of enhanced durability and water resistance, in addition to access to your media across your ecosystem of devices. We have provided a link to the Samsung Support Team if you have any questions about this feature, or the device options we have that do have the micro SD option available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome software, want better hardware
on March 27, 2025
Posted by: Michaela483
[This review was collected as part of a promotion.] Honestly I love how easy it is to navigate apps it literally has seamless transferring through applications making it so easy to multitask. Software is amazing but I wish the physical phone was just as durable. Very fragile and easy to damage but still extremely durable. Great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazed and Wowed!
on March 27, 2025
Posted by: Love4It
[This review was collected as part of a promotion.] This is a beautiful, slick and quick device. The camera is magnificent with clarity and imaging that I've never seen before. The technology that's included in this is top tier. With seamless actions across apps, and audio eraser, my expectations have been exceeded. This phone has boosted my productivity, business, and helps me with creating my art. In short, the S25 helps me be me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 27, 2025
Posted by: ReviewKeno
[This review was collected as part of a promotion.] Works great! Phone is amazing. Samsung product is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product Review
on March 27, 2025
Posted by: Cosart
[This review was collected as part of a promotion.] I enjoy my Samsung S25. It has downloaded all the apps I need with no problem and the speed of this device has not been compromised. The photo and picture quality is great. So much so....that I have purchased two smart TV's and are enjoying them also with the ability to connect my S25 to the Samsung TV+ ("seamless actions across apps")
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great thusfar!
on March 27, 2025
Posted by: Robert
[This review was collected as part of a promotion.] I'm interested in seeing how this phone will work with wearable devices, such as watches and hopefully AR glasses!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Cloud storage isn't a reliable option for anyone
on March 26, 2025
Posted by: ColdIsland
from San Juan Island, WA
Expertise:Expert
Horrible Memory, Bring back the SD Cards! I am often out in the wilderness or just in rural areas with no cell service, which also means no cloud access, but I still need to take photos and record video. The 256GB of storage is absolutely insufficient for this on even a basic level. Samsung says this is for durability, but my S20 had an SD card and handled being immersed in salt water more than a few times and all kinds of abuse, I had it for 6 years! We all know this is just a cash grab situation to charge for more cloud storage, despite it being horrible for the environment to run all those servers continuously instead of of having local storage right there on the phone. I'm returning this phone and looking at other manufacturers after over 20 years as a loyal Samsung phone user. Bring back the SD cards and I'll come back.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, March 27, 2025
Hi there ColdIsland, we appreciate your feedback on your Samsung Galaxy S25. We understand that our customers have a range of needs from their chosen device, and are not always connected to their carrier. We have provided a li nk to the Samsung Support Team below. These experts can help review any additional options that may be available to help you resolve this frustration. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US