Customer reviews from lenovo.com
Lenovo - ThinkPad E16 Gen 2 AMD Laptop, 16" IPS 60Hz, Ryzen 7 7735U, 16GB, 1TB SSD - Graphite Black
Average customer rating
4.6
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
106
4 Stars
23
3 Stars
5
2 Stars
4
1 Star
2
92%of customers recommend this product.
(
81 out of
88)
Customer Reviews for Lenovo - ThinkPad E16 Gen 2 AMD Laptop, 16" IPS 60Hz, Ryzen 7 7735U, 16GB, 1TB SSD - Graphite Black
Posted by: Guyanesegreen
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well . Fast . Love the screen size. I had a few issues setting up .
1. I tried to use my company Microsoft account but it wouldn’t let me log on to the laptop with my password.
I called support they said just reset and try again . Tired 3 times . Finally just used my personal account and had no issue . Not what I wanted to do .
2. Support was less than helpful in the above situation.
3. I cannot seem to connect my 2 screens to the computer.
1. I tried to use my company Microsoft account but it wouldn’t let me log on to the laptop with my password.
I called support they said just reset and try again . Tired 3 times . Finally just used my personal account and had no issue . Not what I wanted to do .
2. Support was less than helpful in the above situation.
3. I cannot seem to connect my 2 screens to the computer.
Overall happy with my new computer. I would recommend
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Peter66
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't like reversed "Ctr" and "Fn" buttons and black color is very sensitive to finger prints
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 18, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are so glad that you are happy with our product and services. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Paula715
from Rhode Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer fits everything we needed at a great cost.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Desirei
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had no issues ordering or receiving my laptop. It works great.
Written by a customer while visiting lenovo.com
Posted by: Lew W
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to get a new laptop due to my existing Lenovo laptop not being able to upgrade to Windows 11. I chose the ThinkPad E16 due to it having the features that were important to me at a reasonable price. I've been impressed with everything so far. This ThinkPad is used primarily for business purposes, and I have no complaints about its performance.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Aldo Gonzalez
from queretaro Mx
Verified Purchase:Yes
is a great Laptop, I think its a little big. fast enough.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jacob Marshall
from Rockford IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the Lenovo ThinkPad E16 with the AMD Ryzen 5 7535U processor, 16GB of RAM, and 475GB of SSD storage and i couldn't be happier with it. Right out of the box, the build quality felt solid. The E16 is a great balance between performance and portability. The Ryzen 5 7535U, paired with Radeon Graphics, handles multitasking effortlessly. Whether I'm working with documents, running multiple browser tabs, or using light creative software, everything runs smoothly with no noticeable lag. The 16GB of RAM gives the system plenty of breathing room for productivity tasks, and the 475GB SSD offers fast load times and enough space for my files and software. Battery life is solid, and the fan noise is minimal even when I’m working harder on it. That said, there are a couple of minor drawbacks. The matte finish on the lid and palm rest looks sleek, but it does tend to pick up fingerprints more easily than I’d like. Also, while the keyboard is extremely comfortable for long typing sessions. I found the backlighting a bit dimmer than expected, especially in low-light environments. Still, these are small issues compared to everything this laptop gets right. The performance, build quality, and reliability more than make up for them. The ThinkPad E16 is a fantastic option for students, remote workers, or anyone looking for a professional high grade laptop at a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kathy Massachusetts
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Disappointed in the computer performance. It struggled to connect to my work wifi. Didn’t recognize WiFi 6 at home.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 18, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand your frustration and what you might have experienced. For any Wi-Fi issue please use the below link,
https://support.lenovo.com/us/en/solutions/ht101634
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht101634
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com