Upon receiving this desktop it has been plagued with problems. After spending hours with various techs on the phone was told this brand new, out of the box, pc should be replaced. The next call to customer care informed me that this model was no longer available and a refund was offered."I don't want a refund" so a new startup usb drive was sent to me, after installing the fresh win11 everything worked until now getting a chipset error message.
I've had a Lenovo pc for many years, and this new "upgrade" is disappointing.
Response from lenovo.comBy Thomas DSouza, Lenovo, November 6, 2025
Hello Steve,
Thank you for sharing your experience, and we’re truly sorry for the challenges you’ve faced with your new desktop. A brand-new device should work flawlessly out of the box, and we understand how frustrating repeated issues and extended troubleshooting can be. Your feedback about the initial setup, replacement process, and chipset error is very important and will be shared with our technical and quality assurance teams to help improve reliability and customer support. If you have any questions or need assistance, please don’t hesitate to reach out to us at 1-855-253-6686.
[This review was collected as part of a promotion.] My new computer works fast and is very quiet. A fan comes on infrequently and is quiet. Two things I didn't like involved installed software and notifications. I uninstalled McAfee and removed Lenovo Vantage from start-up and turned off promo/marketing notifications which were very annoying.
[This review was collected as part of a promotion.] Great machine for the cost. Love the small form factor. Quiet and fits perfectly in my small space.
[This review was collected as part of a promotion.] This is my 5th Lenovo machine at my home since 2015. This small factor PC is super efficient for my research and simulation related works. Overall performance is brilliant. One Love for Lenovo!
[This review was collected as part of a promotion.] Very happy with ease of setup. Read everything closely. Windows 11 has not been a problem - people had me scared off getting this, but it's really the easiest I've dealt with going back to 1992. I love the computer. It's stable. It has a ton of ports. It does whatever I want. Can't ask for anything else, and I love it being an AMD. I am not an Intel fan. I hope Lenovo, which this is now my third Lenovo product, keeps making these AMD systems. Not much to choose from, but I was not up for building my own after 10 years and I'm sure they tested the systems long and hard before releasing them. Confidence in the manufacturer is high. Windows 11... just read everything, but it's really easy. Super fast shipping as well!
[This review was collected as part of a promotion.] Great computer. Love the size. Fast operating and efficient. I would highly recommend this pc to everyone.
[This review was collected as part of a promotion.] The ThinkCentre Neo 55s Gen 6 (AMD) has exceeded my expectations in every way. Setup was incredibly easy right out of the box — truly plug-and-play. Within minutes, I was up and running with zero issues, which is something I really appreciate when adding a new system to my workspace.
Performance has been excellent. The AMD processor is fast, responsive, and handles multitasking smoothly without lag. Whether it’s everyday productivity, multiple browser tabs, office applications, or light creative work, this machine feels quick and reliable. It runs quietly, stays cool, and doesn’t distract — exactly what you want from a small form factor desktop.
The compact design is another huge win. It saves desk space without sacrificing performance, and the build quality feels solid and professional. Lenovo clearly put thought into the layout, airflow, and expandability, making it easy to upgrade memory or storage down the road.
Overall, this is an outstanding desktop for both home and professional use. Reliable, efficient, easy to set up, and great value for the performance you get. Lenovo absolutely nailed it with this one, and I would confidently recommend the ThinkCentre Neo 55s Gen 6 (AMD) to anyone looking for a dependable, modern desktop that just works.