Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Average customer rating
4.7
(1,706 Reviews)
Rating breakdown 1,706 reviews
5 Stars
1,328
4 Stars
300
3 Stars
51
2 Stars
19
1 Star
8
91%of customers recommend this product.
(
42 out of
46)
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Customer Rating
5
Great product
on March 31, 2025
Posted by: Samsunger
[This review was collected as part of a promotion.] The phone was easy to setup. The phone transferred all data seamlessly with google. It was so easy to use with multiple apps.
Samsung has been reliable.
Samsung has been reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 31, 2025
Posted by: Lol1232
[This review was collected as part of a promotion.] Very reliable, and great computing power. I enjoy gaming and networking on this amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Audio Eraser
on March 31, 2025
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I mainly use my samsung 24FE for web browsing to shop and watch videos. I live the screen size, it fits comfortably in my hand without being too big for my pockets! I was very impressed with the quality of the audio eraser functionality. My fiance thought I was cheating and had another man in my car because the background sound was erased in a voice clip I had sent him, so it only picked up the sound of the musicians voice and not the instrumental sounds! Great feature! Only real complaints are the volume of calls while on speaker phone is not as good as my 23 i had prior and I miss not having a stylist! Over i highly recommended this device.
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hi there Galaxy4Life, thank you for your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear that you are so pleased with the usage of your new device, and finding the enhanced features of Galaxy AI to be so useful for a range of needs. We hope you'll reach out to us again in the future at any time with questions or if you would like to share additional feedback on any of your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone needs more memory.
on March 31, 2025
Posted by: Charmane
[This review was collected as part of a promotion.] Phone needs more memory. Have to delete too many pictures to get more memory.
Value
4
Response from Samsung USBy R&R Team, March 31, 2025
Hi there Charmane, thank you for your feedback on your Samsung Galaxy S24 FE. We are pleased to hear you are overall happy with the usage of your new phone. We would love to help you beable to keep all of your photos and videos. We have provided a link below to the Samsung Support Team if you would like assistance in the exploration of digital cloud based storage expansion options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 30, 2025
Posted by: Momof04
[This review was collected as part of a promotion.] I just love the quality of the pictures! I've always had loved Galaxies. I recently had a S21 and was told the S series were good phones. I had a S21 for almost 5 years & just loved it but it was time for an upgrade and this S24 FE is similar to my previous phone & does not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good.....But
on March 30, 2025
Posted by: Chunksmomma24
[This review was collected as part of a promotion.] The phone itself is great, however I cazionally my screen will freeze and nothing works except to hard power cycle it off.
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Chunksmomma24, thank you for your feedback on your Samsung Galaxy S24 FE. We are so happy to hear that you are overall pleased with the features and usage of your device. We have provided a link to a troubleshooting guide to help you with the experiences you mention of the freezing. We have also shared a link to the Samsung Support Team to help you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Written by a customer while visiting Samsung US
Customer Rating
3
Confusing features
on March 30, 2025
Posted by: Corbyn30
[This review was collected as part of a promotion.] The customization service confuses me. I also downloaded a ton of messaging apps before understanding the native apps. Nothing is clear.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello Corbyn30, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We understand that new devices can come with a bit of a learning curve as you adjust to the differences in software and features from previous devices. We have provided a link below to the full device manual for your convenience in the discovery of the features of your phone. We also have some great videos available online, and have also provided a link to the Samsung Support Team. These experts can be reached through chat to answer any questions a bout your Samsung products you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is making my life easier.
on March 30, 2025
Posted by: HeatherFeather
[This review was collected as part of a promotion.] I love this phone! I am able to have so much information at my fingertips, all in one place. The seamless action across apps makes accessing the information effortless. I can have an app open and quickly reference information in another app with no problem. It's a piece of cake!
Value
5
Written by a customer while visiting Samsung US