Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(1,706 Reviews)
Open Ratings Snapshot
Rating breakdown 1,706 reviews
5 Stars
1,328
4 Stars
300
3 Stars
51
2 Stars
19
1 Star
8
91%of customers recommend this product. 
(
42 out of 46
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Customer Rating
5 out of 5
5
New to Samsung
on May 25, 2025
Posted by: Styxx
from NORTH CAROLINA
Expertise:Intermediate
After purchasing my first Samsung im impressed with my s24fe. I wish the camera was better but its considerably better than my Motorola edge 2024. If I had a to choose again I would have went with the s24 because its not as bulky. Although the s24 and the s24fe are very similar in there specs the s24 has a better processor. If your trying to save a little like I was the s24fe is a really great option and over all a device worthy of a 5 star.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Hi Styxx, thank you for your feedback on your Sasmsung Galaxy S24 FE. We love hearing that you are so pleased with the usage of your phone, and finding the features a great investment in your ecosystem. We hope you'll reach out ot us again in the future if you ever have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excited to have a new phone
on May 17, 2025
Posted by: Jane Z
Verified Purchase:Yes
I appreciated being able to chat with your Rep through your website. He cleared up a lot of my confusion. Love the phone
Performance
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2025
Hi Jane Z, we appreciate your feedback on your Samsung Galaxy S24 FE. We love to hear much you are loving your new phone. We hav eprovided a link to the full device manual and the Samsung Support Team to offer help in best aligning the device to your preferences, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great cell phone
on May 13, 2025
Posted by: Anonymous
from Atlanta GA
Expertise:Intermediate
Verified Purchase:Yes
The one and only cellphone you'll need for everything you want to do!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Hi there Roberto Jr, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to know you are having such a positive experience with your phone, and finding it so helpful for all of your daily tasks. We have shared a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
New update sucks
on May 13, 2025
Posted by: Kaleb H
Ive owned nothing but samsung phones an this latest forced update with the new ai an system appearance, seriously sucks. Especially the new bar on the lock screen to control your media. With no way to customize it, all you do is fat finger the controls. So you can either turn it off all together an have to open your app every time or deal with it. So, I hope samsung deals with losing another customer.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 14, 2025
Hey Kaleb H, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE. We know significant software updates can cause frustration as you adjust to the changes and integrate the new features in to your usage. We have provided a link to the Samsung Support Team to answer any questions about this update and help you love the new features available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy customer
on April 25, 2025
Posted by: Emma
from Florida
Expertise:Beginner
I love my phone I upgraded from a A52 I'm very happy, Still getting used to it the phone. Only problem I have is the offers that I was supposed to get peacock for 3 months for free tried to get it they said the offer expired or longer available I got my new phone on April 14th so I should be able to get this offer
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Hey Emma, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are so happy to hear that you are so pleased with the upgrade from your previous device. We have provided a link to the Samsung Support Team to work with them one on one about the promotions you believe were included with your purchase. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 fe
on April 24, 2025
Posted by: Pluv
I'm so happy with my product thank you for the pricing
Response from Samsung USBy R&R Team, April 24, 2025
Hey Pluv, thank you for your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the usage of your new phone, and finding it to be a great device for the price. Please, reach out to us again in the future if you have any questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Wouldn't Purchase Again
on April 23, 2025
Posted by: SPTBG112
I've had this phone, and I am charging it every day. I use it the same way as the Samsung A52 I traded in. The A52 was a much better phone. Newer model doesn't always mean a better phone.
Response from Samsung USBy R&R Team, April 24, 2025
Hi there SPTBG112, we appreciate your feedback on your Samsung Gaalxy S24 FE. We understand how important the lasting battery of your device is to you every day. We have provided links to a few troubleshooting guides to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this does not help you resolve this matter with the battery or you experience additional frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely great!
on April 9, 2025
Posted by: Amber
from Riverdale Ga.
Expertise:Intermediate
Verified Purchase:Yes
I've been a fan since the S7 edge. The 24 fe is so smooth with swiping. I keep a really good case on it to protect my investment. Its light & easy to hold. Battery is great I can get a whole day plus on one charge. The only thing so far that I don't like with Samsung now is they are taking away Samsung messaging with some features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Amber, thank you for sharing your thoughts about your Sasmsung Galaxy S24 FE with us. We are so happy to hear that you are so pleased that you are thrilled with the features, design, and battery life of your phone. We have provided a link to the full device manual to help you with the message settings, and to the Samsung Support Team to offer additional assistance with questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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