Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(1,708 Reviews)
Open Ratings Snapshot
Rating breakdown 1,708 reviews
5 Stars
1,330
4 Stars
300
3 Stars
51
2 Stars
19
1 Star
8
91%of customers recommend this product. 
(
42 out of 46
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Customer Rating
4 out of 5
4
Great phone fast
on January 30, 2025
Posted by: Andy
from Columbus OH
Expertise:Intermediate
I've had the s24 fe for a few months and in all it's been hrrat. I upgraded from the s22 plus . G biggest issue is the fingerprint sensor it only works 20% of the time. I've deleted and added them back and it just doesn't work very well. And the screen is finicky wants to swipe when I'm trying to push to open a app. Other then that its been fine not as good as I had hoped for but I'd buy it again If I had it tondo over again. I've been a loyal Samsung user since the original Galaxy s phone. With the quirks and how it's kind of buggy I should have sent it in for a replacement to see if a different one would work a little better. But if your thinking of buying it do it well worth it I traded my s22 plus Soni only paid 300 for it and I'll probably trade this one in when they release the s25 fe
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 30, 2025
Hey Andy, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the usage of your new device, and we would love to help you with the fingerprint reader of your device. We have provided a link to an article to help you troubleshoot this feature at your convenience. We have also shared a link to an article if you are interested in using facial recognition as an alternative. We have lastly provided a link to the Samsung Support Team to answer any questions you may h ave about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S24Fe
on February 2, 2025
Posted by: Satisfied customer
Verified Purchase:Yes
This is a wonderful phone. The battery life is disappointing but charges quickly. It has a much clearer picture, easier to read and play games.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 4, 2025
Hello Satisfied customer, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing how pleased you are with the features of your new device. We would love nothing more than to help you maximize the battery life of your device, and have the best possible usage every day. We have provided links to a few articles below to help you at your convenience. We have also shared a link to the Samsung Support Team if this frustration continues or you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Happy with my S24 FE
on February 2, 2025
Posted by: Kelly
from Bend Oregon
Expertise:Intermediate
Verified Purchase:Yes
I'm very happy with it, I just wish they would have included a spending and a place to store it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 4, 2025
Hi there Kelly, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so happy tohear how pleased you are with the usage of your new device. We hope you'll reach out to us again any time in the future if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Sasmsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great purchase!
on February 3, 2025
Posted by: Lau D
from Tampa, FL
Expertise:Expert
Verified Purchase:Yes
My first time getting a Galaxy FE and I love it. I was a bit aprehensive at first, but have zero regrets.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 4, 2025
Hey there Lau D, thank you for your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear that you are loving the usage of your new phone, and have no regrets with your purchase. We have provided a link to the full device manual to help you discover the full capabilities and align the settings to your preferences. WE have also shared a link to the Samsung Support Team to answer any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Satisfied phone replacement.
on February 3, 2025
Posted by: Promisekey
from Phoenix AZ
Expertise:Intermediate
Verified Purchase:Yes
I use this for work, no games. The battery gets used faster than expected, but it charges amazingly fast too if needed. The battery easily lasts an entire day at this point. I am primarily using an Anker bullseye wireless charger so the port does not get worn out. The speed of the phone is adequate.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 4, 2025
Hey there Promisekey, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so happy to hear that you are pleased with the usage of your new phone for your work needs. We have provided a few links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you ever have questions or continue to experience any frustrations with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
Apps are draining battery on Galaxy phone or tablet
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
USD global
on February 4, 2025
Posted by: BIG USD
Luke I bought this month ago I am happy of you to get one too
Response from Samsung USBy R&R Team, February 4, 2025
Hey there Big Usd, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the inital usage of your new phone. We would love to help you best align the settings to your preferences, and have provided a link to the full device manual to help you. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on February 5, 2025
Posted by: Nikki
Verified Purchase:Yes
I love this phone! Its an amazing phone. I recommend it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 6, 2025
Hi there Nikki, we appreciate your feedback on your Samsung Galaxy S24 FE. We are ecstatic to hear how pleased you are with your new phone, and that you are finding it so amazing for your usage. We have provided links to resources to help you best align your device to your preferences, discover amazing enhanced features, and answer any questions that may arise about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Galaxy I've owned yet!
on February 7, 2025
Posted by: TheGalaxyGirl
[This review was collected as part of a promotion.] The Galaxy S24 FE is a nice upgrade for me, filled with a lot of premium features, i still haven't used them all! One of my favorites is the transcription and summaries of my recordings. It's easier than ever to find what I'm looking for without having to open and listen to anything I don't have time for! That and the seamless actions across apps makes life so much easier! Thanks, Samsung, for another great product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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