Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(1,706 Reviews)
Open Ratings Snapshot
Rating breakdown 1,706 reviews
5 Stars
1,328
4 Stars
300
3 Stars
51
2 Stars
19
1 Star
8
91%of customers recommend this product. 
(
42 out of 46
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Customer Rating
5 out of 5
5
S24 FE Great Phone
on January 11, 2025
Posted by: Chipper Foster
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
So far so Good, Nice Camera, Great Speed, Excellent Phone overall, I Love it ....... !!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
O.M.G.
on January 9, 2025
Posted by: CURTIS G
Verified Purchase:Yes
this s24fe is like night and day difference in my old s10e..Battery life and a ton of new features that I am still trying to wrap my head around. As the old saying goes " why did I wait so long " applies.
Response from Samsung USBy R&R Team, January 10, 2025
Hey Curtis G, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing how amazed you are at the enhanced features of capabilities of your new device. We know it can take some time to learn all of the new features, and we have provided a link to your manual to assist you in this discovery. We have also shared a link to the Samsung Support Team to answer any questions that may arise during your discovery. We appreciate you being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
FE ...Amazing
on January 8, 2025
Posted by: Jason
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone!! Camera is on point. Perfect pictures. Phone has a nice weight and feel. Very fast processor. Super Happy with my purchase of this phone! Quality work Samsung!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 4, 2025
Posted by: Bill
Verified Purchase:Yes
Great phone. Good price. What else can I say. I love it.
Response from Samsung USBy R&R Team, January 8, 2025
Hi Bill, thank you for your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how much you are enjoying the features and price of your new device. We love hearing the word love used to describe our devices, and hope you'll reach out to us again any time in the future if you have any questions or would like to share additional feedback about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Es un diseño muy especial y muy interesante
on January 4, 2025
Posted by: 1184
GALAXY F24 FE 128GB... LES QUIERO PEDIR ESTE EQUIPO
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great deal!
on January 1, 2025
Posted by: Niloo
Verified Purchase:Yes
The exchange offer was great for Galaxy s24 fe and the phone itself is great as well.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung pass won't work, fingerprint reader
on December 31, 2024
Posted by: Mariela
Verified Purchase:Yes
Worse phone from Samsung, if you have your all your security settings with your fingerprint, don't get this phone because the fingerprint reader doesn't work at all.
Response from Samsung USBy R&R Team, January 3, 2025
Hi Mariela, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how important the ease of unlocking your device is to you every day, and we would love nothing more than to help you resolve this experience. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Too much hype for your bucks!
on December 29, 2024
Posted by: PhoenixIII
from Broward County, FL, USA
Expertise:Intermediate
Verified Purchase:Yes
It overheats tremendously! I expected the users manual but no luck. So far, I like the fact that I can read my email while listening to a podcast. I also like the volume. Features that I don't like at all, is having to press the volume and the "On" buttons at the same time to turn off the phone. Half the time it doesn't work and "are you trying to turn off the phone?" is nothing short of ridiculous! "tap again, to turn off your phone". Honestly, I expected more for the price. The battery does not last as long as promised.
I just downloaded the Users Manual and hopefully, that will help me some. I wonder if others are complaining about their phone overheating and if the warranty covers this issue or what.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2024
Hi there PhoenixIII, thank you for your feedback on your Samsung Galaxy S24 FE. We understand how important your phone is to you every day, and we would love to help you in any way we can have the best experience possible. We have provided links below to help you troubleshoot the temperature of your device at your convenience. You can also use the drop down on your phone if you swipe down twice from the top to find the power off button from there. We have also provided links to articles to help you troubleshoot the battery life of your device. Lastly, we have provided links to the Samsung Support Team and warranty information if these experiences continue with your device, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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