Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Average customer rating
4.7
(1,708 Reviews)
Rating breakdown 1,708 reviews
5 Stars
1,330
4 Stars
300
3 Stars
51
2 Stars
19
1 Star
8
91%of customers recommend this product.
(
42 out of
46)
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Blue
Customer Rating
4
Is my first time i have samsung phone
on June 2, 2025
Posted by: cakefisj
[This review was collected as part of a promotion.] This is my first Samsung product; I am exploring its capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I would love if my phone would work
on June 2, 2025
Posted by: Lucy337
[This review was collected as part of a promotion.] This is a great phone for looks but awful for service. Im stuck with this phone no help . Then I'm paying contract so thats crazy that I can't get help me this phone only works sometimes. Other than that it will say network unavailable and I can't make a call or use internet
Value
2
Response from Samsung USBy R&R Team, June 4, 2025
Hi Lucy337, thank you for your feedback on your Samsung Galaxy S24 FE. We know how frustrating it is when your device is not operating as expected or intended. We would love to help you troubleshoot the connection of your device to your carrier, and we have provided links to troubleshooting guides to assist you at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this continues with your device. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone is solid
on June 2, 2025
Posted by: Web2013
[This review was collected as part of a promotion.] Its great love the features, galaxy ai does alot of random things id never thought a phone would have
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall this galaxy S24 fe
on June 2, 2025
Posted by: Viperx72
[This review was collected as part of a promotion.] Overall the Galaxy S24 fe has been just a great phone so far, too the display, the sound is awesome, performance, speedy processer, camera's are wonderful, it stands up too fulfill my everyday needs & the galaxy AI is a great addition as well...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value for the money
on June 2, 2025
Posted by: Moose29
[This review was collected as part of a promotion.] With the Ai technology you can do alot more with this phone than all other Samsung Galaxy phones. Which is better when it comes to working with high end technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME phone great features
on June 2, 2025
Posted by: Michelle
[This review was collected as part of a promotion.] I just absolutely love my new Galaxy f24 it's the best phone I've bought so far! I'm a galaxy fan since the beginning and I will continue to be. This phone has Galaxy AI which makes my life so much easier! I can ask questions, get advice and so much more! It's camera is amazing! The zoom is actually very clear! I love the functionality of this phone overall! I'm very pleased with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Users friendly
on June 2, 2025
Posted by: SamsungLifer
[This review was collected as part of a promotion.] I like the live translation feature and the AI photo search
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Substandard reception
on June 2, 2025
Posted by: Remorsefulbuyer
[This review was collected as part of a promotion.] I had a galaxy s9 before this it was great good battery life , and a great phone in general. When I upgraded to a samsung 24 fe is when the problems began. Most features are fine storage battery performance screen size etc are great for the price . However it constantly drops connection from 5g to 4 g to 5g and it always says not connected. I decided to live with it since I cannot return it but the constant losing connection even though I have plenty of data and reception is awful. It works sometimes sometimes it doesn't I won't be buying another samsung again.
Value
1
Response from Samsung USBy R&R Team, June 4, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S24 FE with us. We understand how important the reliable connection of your device to your carrier is to you every day, and we would love nothing more than to assist you. We have provided a link to a troubleshooting guide to assist you, and we have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US