Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(1,693 Reviews)
Open Ratings Snapshot
Rating breakdown 1,693 reviews
5 Stars
1,321
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
7
90%of customers recommend this product. 
(
36 out of 40
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Customer Rating
5 out of 5
5
excellent photo quality
on July 1, 2025
Posted by: Ejecutive07
[This review was collected as part of a promotion.] It has been a good experience since I have been able to obtain great quality work in my job thanks to the photos I have taken, I have everything accessible when I need something and Galaxy AI is there for those details that I need, I have everything within reach
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 1, 2025
Posted by: Walter Gameiro
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Nice big screen, smooth operation, battery for days!
Great performance at just the right price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Do not have enough space
on July 1, 2025
Posted by: Jadethetrue
[This review was collected as part of a promotion.] Galaxy S24 FE needs more internal space. But the Galaxy IA it's been a good improvement to help you do more things with the device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfied customer
on July 1, 2025
Posted by: MOONCHYLD
[This review was collected as part of a promotion.] Great phone. Camera quality is very good. Not a negative thing I can say about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is really good!
on July 1, 2025
Posted by: TheMintendoGuy
[This review was collected as part of a promotion.] The S24FE is really good for a mid-range phone! Because it has the benefits from the S series of phones while being cheaper for people who aren't able to afford the main series.
Unfortunately I don't have any photos of Galaxy Ai but from the few times I used it, the erase/replace feature in photos is actually quite impressive! Got to give kudos to you Samsung!
I dont have another product to take picture of my own S24FE unfortunately :(
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A slept on phone.
on July 1, 2025
Posted by: justjokingbro
[This review was collected as part of a promotion.] I have been pleasantly surprised by the performance of this phone. I put this thing through the ringer every day and the battery holds up very well to usage all day, and there hasn't been a single hiccup on the performance side of things. My games run smooth, the cameras function very well, and the Galaxy AI features have become surprisingly common in my daily usage. I enjoy that I will get to use this phone for many updates down the line.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy has always been my favorite device its styt
on July 1, 2025
Posted by: Lulu80
[This review was collected as part of a promotion.] I'm not really sure how to use it so it really doesn't apply
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Did not like it and switched back to S21
on July 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Every time there is a new update, the display gets worse and worse with no way back. Any time an update changes features, there should be a setting to change those features back. I switched to the S24FE and the front camera quality was horrible and the battery seemed to drain faster. The SIM card didn't work in that phone which was the ultimate reason I switched and I'm glad because I use the front camera often and it was atrocious for how much these phones cost. I'd give my S21 a 4/5 stars. I rarely have problems with the phone itself and they can normally be fixed by restarting. My biggest issue is just the display changing like once or twice a year and not being able to go back. Especially when it's being changed to a more simplistic version. I use the always on display and I mainly get notifications from one app. Different notifications were the same logo but different color, so it was perfect on the always on display. I didn't even need to turn my phone on and I knew what the notification was. An updated changed it I think last year to only gray and no way to go back. With the recent update I absolutely hate the new battery symbol. It's hard to read, especially from farther away and was perfectly fine how it was before, but again there's no way to go back. That's my biggest issue. Also, pictures coming out blurry with slight movement and videos seeming to be low fps is also a slight issue. Galaxy AI seems to be great though.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJuly 2, 2025
Hi there TankaJahari, thank you for sharing your thoughts about your Samsung Galaxy S24 FE. We know that new devices with updated software can come with a learning curve that can cause frustration. We have provided a link to a troubleshooting guide to help you with the camera, and to a few resources to maximize battery life. We have also provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
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Written by a customer while visiting Samsung US
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