Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(1,693 Reviews)
Open Ratings Snapshot
Rating breakdown 1,693 reviews
5 Stars
1,321
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
7
90%of customers recommend this product. 
(
36 out of 40
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Customer Rating
3 out of 5
3
Not that great
on June 30, 2025
Posted by: Renee2488
[This review was collected as part of a promotion.] I switched from a 22 to a 24 fe. I am not impressed it glitches often and has to be restarted multiple times a day. I honestly miss the 22.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 7, 2025
Hi there Renee2488, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We know how important the uninterrupted usage of your device is to you, and we have provided links to resources to assist you in troubleshooting and resolving this experience with your device including a link to the Samsung Support Team for individual assistance. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great price, amazing product!
on June 30, 2025
Posted by: RoutinelyRubix
[This review was collected as part of a promotion.] Samsung Galaxy S24 FE: The Fan-Favorite Phone with a Glimpse of AI's Future
The "Fan Edition" (FE) line from Samsung has carved out a unique niche in the smartphone market. It aims to deliver a taste of the flagship Galaxy S experience at a more accessible price point, often by strategically tweaking specifications while retaining core appeal.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Interpreter feature
on June 30, 2025
Posted by: Redmama
[This review was collected as part of a promotion.] I love this phone. The interpreter feature is used for work often. And the AI i love asking it questions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have been so excited about this phone!
on June 30, 2025
Posted by: MemeDM
[This review was collected as part of a promotion.] I use my phone for personal use and for work. I like how it's easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gaming with ease
on June 30, 2025
Posted by: MikeG23
[This review was collected as part of a promotion.] I have been a gamer bow for a long time. Finding a screen that I love with a processor that can handle my games was a difficult task until I got my hands on this amazing tablet. It offers a great processor that I can play all of my major games with and the screen handles all the movement extremely well. This has become my go to on the go tablet because of its awesome day to day functionality. 10/10 Samsung product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Holds charge. Works well
on June 30, 2025
Posted by: Quail1982
[This review was collected as part of a promotion.] I dont know what Galaxy AI is but if it's working I like it.lol Not a fan of the size of it but it's held up well after many drops.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a winner
on June 30, 2025
Posted by: TopShop45
[This review was collected as part of a promotion.] This phone is a winner for me! It has a large screen which makes it great for streaming movies while I'm traveling. I also like the ease of navigating the different options. My young son enjoys playing games on it. The AI options is also a great feature and it's very fast. Overall rating, 10s across the board!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Access of phone
on June 30, 2025
Posted by: UsaveAuburn
[This review was collected as part of a promotion.] Access of certain features on phone are difficult to use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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