Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,271 Reviews)
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
1
No sd card port
on December 5, 2025
Posted by: ArmyGuyDan
[This review was collected as part of a promotion.] No sd card port No sd card port No sd card port No sd card port No sd card port No sd card port No sd card port
No sd card port
No sd card port
No sd card port
No sd card port
No sd card portNo sd card portNo sd card portNo sd card portNo sd card port
No sd card port
No sd card port
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hello ArmyGuyDan, thank you for taking time out of your busy day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to keep all of your important information on your device with you, and not having to decide what, if anything, to delete. If you are finding the storage capacity insufficient for your needs, we do have storage expansion available for your device through cloud-based storage. The removal of the SD card slot has help enhance the durability and water-resistance of your device. We have provided a link to the Samsung Support Team if you have questions about storage expansion on your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Babygewt
[This review was collected as part of a promotion.] I really like the new design and the screen and brightness are great. My only complaint is the Bluetooth on the s pen being gone was such a cool feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is great all around! The processor is fast, the photos and video quality is amazing, and I love the stylus! The reason for a 4 is the call audio is low without being on speaker or a headset. Galaxy AI is smart and a time saver 🙌
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone I've Owned
on December 5, 2025
Posted by: Meekoesq
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the best phone I have owned. The display is crisp, clear and bright. Easy to look at all day. Unlike my most recent phones, the battery on this one lasts all day, even when I use the phone heavily.
Galaxy AI has been a surprise. It's like a personal assistant and helps me summarize, organize and find the info I need. I also really am impressed with it's photo editing abilities.
The phone performs well. Every app opens quickly and the phone is amazingly responsive. The phone also doesn't get hot and for such a large screen, it fits nicely in my hand and isn't heavy even with a protective case.
It is also a great entertainment screen as I can watch movies and videos in beautiful color and high resolution.
Overall, I'm completely satisfied with the S25 Ultra and it has become even more useful as a everyday tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Flagship Phone Ever
on December 5, 2025
Posted by: SamsungLifetimer
[This review was collected as part of a promotion.] This Flagship Phone Has Almost All The Features I Have Come To Expect From a Samsung Smartphone. Great Screen Size. Flat Screen Making It Easier To Find A Screen Protector For My New Phone. A Good Responsive Stylus. Excellent Battery Life. Very Good Screen To Body Ratio. The Camera Cluster and Variety Of Camera Lens Have Been Most Helpful in Capturing The Shots I Need In My Fly By The Seat Of My Pants Lifestyle. I Use Galaxy AI Everyday. Awesome Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on December 5, 2025
Posted by: Pfcarmy
[This review was collected as part of a promotion.] I love this device, especially with the new galaxy ai features, it truly feels like it's adjusting things in the background to make everything run better. Galaxy AI turns this phone into an everyman phone, making it work for whatever you want it to, gaming automatically adjusts, movies does that to, truly worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long the quickness
on December 5, 2025
Posted by: Bigronskicks
[This review was collected as part of a promotion.] I use my phone for streaming and for YouTube and for many many other features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is great a little bit disappointment
on December 5, 2025
Posted by: Jslim27
[This review was collected as part of a promotion.] I like the Gemini and Bixby collaboration. The Galaxy AI feature has been great for me. I use it frankly every other day. I assume it will get better with the next phone generations. Not happy the Bluetooth got taken away from the stylist but overall the phone is being a great tool in my everyday work and play life. I like the phone so much I was debating a transferred over to the s26 coming out but I don't think it's worth it so I'll be sticking with my s25 ultra.
Value
4
Written by a customer while visiting Samsung US