Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,025 Reviews)
Rating breakdown 27,025 reviews
5 Stars
23,211
4 Stars
2,995
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
This phone is amazing!
on March 12, 2026
Posted by: NSJUXZ84
[This review was collected as part of a promotion.] I'm so glad I was able to get this phone. I absolutely love it. Galaxy AI is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product. 10/10
on March 12, 2026
Posted by: Beanie
[This review was collected as part of a promotion.] I’ve been really enjoying using my Samsung device, especially the new Galaxy AI features. I use my phone for a lot of different things every day, like streaming shows, playing games, messaging friends, and keeping up with school work. The performance is really smooth, so apps open quickly and everything runs without lag.
One of my favorite things is how Galaxy AI helps make everyday tasks easier. Whether it’s helping organize notes, improving photos, or making searches faster, it feels like the phone is actually helping me get things done more efficiently.
I also watch movies and videos on it a lot, and the display looks amazing with bright colors and sharp detail. Gaming and scrolling through social media feel really smooth too. Overall, my Samsung device fits perfectly into my daily routine, and the Galaxy AI features make it even more useful and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best personal assistant ever.
on March 12, 2026
Posted by: Elevendragoon74
[This review was collected as part of a promotion.] My Samsung S25 Ultra has become one of the most useful tools in my daily life. I use it for many different things that help me stay organized, informed, and creative. One of the most important ways I use my phone is to sign documents digitally. It allows me to handle paperwork quickly and efficiently without needing a printer or scanner.
I also use my phone heavily for streaming entertainment and watching college football. The large screen and smooth performance make it perfect for enjoying games and shows wherever I am.
Photography is another major reason I love my S25 Ultra. The camera quality is incredible, especially the ability to take photos in pitch darkness that come out looking like there was light all around. It allows me to capture moments and scenes that would normally be impossible to photograph.
The built-in AI features are also extremely helpful in my everyday life. I use them to help write and improve resumes, generate ideas, and even create unique artistic paintings. It feels like having a creative assistant right in my pocket.
Another feature I appreciate is the extremely fast web search. When I need information, I can find answers almost instantly. Overall, my S25 Ultra is more than just a phone—it’s a powerful tool for productivity, creativity, entertainment, and staying connected to the information I need.
I also use my phone heavily for streaming entertainment and watching college football. The large screen and smooth performance make it perfect for enjoying games and shows wherever I am.
Photography is another major reason I love my S25 Ultra. The camera quality is incredible, especially the ability to take photos in pitch darkness that come out looking like there was light all around. It allows me to capture moments and scenes that would normally be impossible to photograph.
The built-in AI features are also extremely helpful in my everyday life. I use them to help write and improve resumes, generate ideas, and even create unique artistic paintings. It feels like having a creative assistant right in my pocket.
Another feature I appreciate is the extremely fast web search. When I need information, I can find answers almost instantly. Overall, my S25 Ultra is more than just a phone—it’s a powerful tool for productivity, creativity, entertainment, and staying connected to the information I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best personal assistant
on March 12, 2026
Posted by: Elevdragoon74
[This review was collected as part of a promotion.] My Samsung S25 Ultra has become one of the most useful tools in my daily life. I use it for many different things that help me stay organized, informed, and creative. One of the most important ways I use my phone is to sign documents digitally. It allows me to handle paperwork quickly and efficiently without needing a printer or scanner.
I also use my phone heavily for streaming entertainment and watching college football. The large screen and smooth performance make it perfect for enjoying games and shows wherever I am.
Photography is another major reason I love my S25 Ultra. The camera quality is incredible, especially the ability to take photos in pitch darkness that come out looking like there was light all around. It allows me to capture moments and scenes that would normally be impossible to photograph.
The built-in AI features are also extremely helpful in my everyday life. I use them to help write and improve resumes, generate ideas, and even create unique artistic paintings. It feels like having a creative assistant right in my pocket.
Another feature I appreciate is the extremely fast web search. When I need information, I can find answers almost instantly. Overall, my S25 Ultra is more than just a phone—it’s a powerful tool for productivity, creativity, entertainment, and staying connected to the information I need.
I also use my phone heavily for streaming entertainment and watching college football. The large screen and smooth performance make it perfect for enjoying games and shows wherever I am.
Photography is another major reason I love my S25 Ultra. The camera quality is incredible, especially the ability to take photos in pitch darkness that come out looking like there was light all around. It allows me to capture moments and scenes that would normally be impossible to photograph.
The built-in AI features are also extremely helpful in my everyday life. I use them to help write and improve resumes, generate ideas, and even create unique artistic paintings. It feels like having a creative assistant right in my pocket.
Another feature I appreciate is the extremely fast web search. When I need information, I can find answers almost instantly. Overall, my S25 Ultra is more than just a phone—it’s a powerful tool for productivity, creativity, entertainment, and staying connected to the information I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone I've ever purchased
on March 12, 2026
Posted by: Kpac2028
[This review was collected as part of a promotion.] To me, it's the best
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
I'll say it's 10 out of 10
Buying the Galaxy s26 Ultra next!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone I've ever purchased
on March 12, 2026
Posted by: Kpac2028
[This review was collected as part of a promotion.] To me, it's the best
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
I'll say it's 10 out of 10
Buying the Galaxy s26 Ultra next!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra
on March 12, 2026
Posted by: PaquettesPrincess1
[This review was collected as part of a promotion.] Has great qualities & is easy to navigate! Stylis is awesome! & camera takes amazing pics!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I actually really like it except for a few things
on March 12, 2026
Posted by: Babykakes420
[This review was collected as part of a promotion.] I do like my s25 ultra but the stylus could have been more durable and stays in spot where it's supposed to also I've noticed that on my back side of my phone it has a weak point cuz I noticed on the person's phone that I'm friends with has the s24 their phone is cracked almost in the same exact spot and made the same kind of pattern I guess you would have to say
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hello, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. Your feedback is invaluable to us as we continue to innovate our product line and provide the best possible experiences to our customers. We have provided a link to the Samsung Support Team to assist you if you are in need of a repair for your device, or you have questions about the features available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US