Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
Galaxy AI Live Translate didn't work
on March 13, 2026
Posted by: FrustratedUser
[This review was collected as part of a promotion.] One of the things I was excited about trying was Live Translate. I tried calling my boss who speaks German and it was an epic fail. It may have been a language selection thing but I am not sure tge the problem was not obvious.
Some things to consider
1) Live Translate should know when it is struggling and should acknowledge that and make recommendations. Language detection would be great.
2) It would be great if you could set a primary language in contact information that Live Translate could use as a default. Maybe also have a way to turn Live Translate on by default on a phone number.
Some things to consider
1) Live Translate should know when it is struggling and should acknowledge that and make recommendations. Language detection would be great.
2) It would be great if you could set a primary language in contact information that Live Translate could use as a default. Maybe also have a way to turn Live Translate on by default on a phone number.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 13, 2026
Posted by: CyberM
[This review was collected as part of a promotion.] I bought this phone once I started my own cybersecurity/it services small business. I love that i can separate my personal and.work apps and documents separately on my phone..The integrated Galaxy AI helps in both my work and personal life, helping me more efficient and productive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 13, 2026
Posted by: Rodness
[This review was collected as part of a promotion.] My s25 ultra is by far the best phone i have ever owned the camera is phenomenal and the AI capabilities help me with all my everyday tasks making my life a lot easier. Would love to get a new S25 Ultra maybe if i win.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance and camera quality
on March 13, 2026
Posted by: NikoBelic
[This review was collected as part of a promotion.] I have been using the Galaxy S25 Ultra for a while now and it has exceeded my expectations. The performance is extremely fast and smooth even when running multiple apps or playing demanding games. The display is bright, sharp, and one of the best screens I have ever used on a smartphone.
The camera system is impressive. Photos are detailed with great colors, and the zoom capabilities are incredibly useful. I also like the battery life, which easily lasts through a full day of heavy use.
Another thing I appreciate is the build quality. The phone feels premium and solid in hand. Samsung clearly put a lot of effort into both hardware and software.
Overall, the Galaxy S25 Ultra is one of the best smartphones I have owned. It works perfectly for everyday tasks, media, photography, and productivity.
The camera system is impressive. Photos are detailed with great colors, and the zoom capabilities are incredibly useful. I also like the battery life, which easily lasts through a full day of heavy use.
Another thing I appreciate is the build quality. The phone feels premium and solid in hand. Samsung clearly put a lot of effort into both hardware and software.
Overall, the Galaxy S25 Ultra is one of the best smartphones I have owned. It works perfectly for everyday tasks, media, photography, and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone helps me with my every day life issues
on March 13, 2026
Posted by: Frankie
[This review was collected as part of a promotion.] My phone helps me maintain my family schedule with doctors appointments, paying bills, keeping track of birthdays, work related issues, galaxy phones are easier to use than iPhones are, that's my personal opinion. Frankie
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it and would recommend to anyone.
on March 13, 2026
Posted by: Scrawny07
[This review was collected as part of a promotion.] Awesome phone. Love the camera and the speed. There is just soo much AI is a great feature that helps alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great Phone
on March 13, 2026
Posted by: Targitshootr
[This review was collected as part of a promotion.] I've had my S25 Ultra for long enough now I feel like I can give an honest review.
I went from an S22 Ultra to the S25 Ultra and some of the differences I saw were the speed/ processing power of phone itself and the quality/ clarity of the pictures.
Playing some of the newer, more process heavy games ran smoother & looked cleaner.
My galaxy buds 3 Pro connect almost instantly.
The only gripe I have is more with samsung than the phone. I wish the hadn't taken away the SPens's ability to remotely take pictures. I used this feature all the time and to not have it has taken some getting used to.
That being said I'm enjoying the phone and it's living up to all my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on March 13, 2026
Posted by: ExiPhoneUser2009
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has been a productivity powerhouse in my daily life, with Samsung's robust Galaxy AI features. Life is on "easy mode" when I have my Samsung Galaxy phone with me!
Value
5
Written by a customer while visiting Samsung US