Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
My only complaint is no way to add more storage
on March 13, 2026
Posted by: Missmynotephones2026
[This review was collected as part of a promotion.] I dont use the ai features too much i really don't like them...i wish we had more storage because if you dont buy enough to start eith you run out and nonway to add more....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Luxury phone
on March 13, 2026
Posted by: Peddipeddi718
[This review was collected as part of a promotion.] Great device but it's always room for improvement. Samsung always provides great build quality for the s series. The ultra is a PC in your pockets at all time and I love it can't wait for 26 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Performance
on March 13, 2026
Posted by: Mariposa559
[This review was collected as part of a promotion.] I upgraded to the s25 from the s24 with only having my s24 for a little over a year. With the advancements in AI in the s25 plus upgraded camera, I found it to be a no brainer and i was not mistaken. I use my phone all day everyday for work, personal, streaming, etc and it keeps up with me. Something about any Samsung it truly gives you the power you need to conquer any task. Though i have only owned my device for a few months, i am looking forward to getting an s26 in the near future. The only setback is losing that Bluetooth response from the spen. If they brought that back I would love it even more. I LOVE USING AI to edit my videos and fix audio. It truly is a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the Best!
on March 13, 2026
Posted by: SammyUser
[This review was collected as part of a promotion.] Ive long used Samsung phones. Each new one offers some decent upgrades. The S25 Ultra is above an beyond. The camera system is very intuitive, and exceptional in the methods one can choose to shoot photos. For my online business, basic "point and shoot" works fine. But when I am taking photos for anything else, the array of presets, as well as user modification settings, makes using it a pleasure.
Samsungs built in AI makes editing photos, seeking info, and doing my online business a breeze! It is a tool that has definately made tedious tasks easier and quicker!
The phone itself is beautiful! Ive had many people complimenting and ask me about it. Its sleek style, and size are perfect.
Thanks Samsung for delivering greatness!
Samsungs built in AI makes editing photos, seeking info, and doing my online business a breeze! It is a tool that has definately made tedious tasks easier and quicker!
The phone itself is beautiful! Ive had many people complimenting and ask me about it. Its sleek style, and size are perfect.
Thanks Samsung for delivering greatness!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my phone!
on March 13, 2026
Posted by: HeavyD3
[This review was collected as part of a promotion.] The camera is exceptional! This is my best Samsung phone yet. I have owned 4 in a row. Nothing compares. The Galaxy AI is amazing. Looking forward to upgrading to my next Samsung to see the latest and greatest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great amount of storage
on March 13, 2026
Posted by: Pammyjo30
[This review was collected as part of a promotion.] I'm faithful to Samsung for phones, and partial to the Galaxy series in particular. I have had several phones in the Galaxy line. The S25 Ultra is just the next step up in the series. The storage is amazing, and the camera is incredible. I own a laptop, but I hardly ever use it because my phone does everything I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product easy to use and durable
on March 13, 2026
Posted by: Andros
[This review was collected as part of a promotion.] I use Gemini AI frequently to answer questions, I play alot of game time and have smooth game play, great graphics and no issues. Alsonlove the sound and picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incremental updates vs S23 Ultra
on March 13, 2026
Posted by: GalaxyAIOptional
[This review was collected as part of a promotion.] Well designed, but it's basically as expected - most of the features are the same as S23 ultra. Size/shape/weight are very close except for curved display. Galaxy AI features may be important to some people, but aren't critical for me. The biggest reason for my upgrade is the improved battery life compared to my degraded S23 ultra which could not make it through the whole day.
Value
4
Written by a customer while visiting Samsung US