Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
It has the absolute BEST camera even zoom is clear
on March 20, 2026
Posted by: Hayshay17
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and the experience continues to improve. Galaxy AI has honestly become one of my favorite features, it makes everything smoother, from organizing my day to enhancing photos and helping me multitask without slowing down.
I use my phone for streaming, work, and school, and it handles all of it effortlessly. The display is crisp, the battery lasts through long days, and the performance remains fast, even when switching between apps.
Samsung keeps finding ways to make the device feel smarter and more intuitive, and it’s made a real difference in how I use my phone every day!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a good cellphone it's the best
on March 20, 2026
Posted by: Amoudnwkjd
[This review was collected as part of a promotion.] Hsjdlkfmdddjdhhshd dusijrfdndjjd hshwndnejdjdndndjdjdejdjjdhd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Handy, great for work, and great for multitasking!
on March 20, 2026
Posted by: SrBean
[This review was collected as part of a promotion.] My samsung Galaxy S25 Ultra had been convenient for both work and play. The pen allows me to jot down quick notes or ideas while also giving me plenty of uses for games or browsing. Not to mention, the Galaxy A.I. has been super handy when it comes down to planning trips, providing ideas or simply answering day-to-day questions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 20, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] The Galaxy AI is the best. I love all of the awesome features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on March 20, 2026
Posted by: Luv2Shop
[This review was collected as part of a promotion.] I like phone alot.... easy to handle, sleek design..i love the s pen, phone is user friendly not hard to learn more features.... great phone since purchased 6 months ago, awesome handheld computer that does alot, the galaxy AI is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features like select to speak speech.
on March 20, 2026
Posted by: JDP1231
[This review was collected as part of a promotion.] I like using the s 25 ultra.Because I have a hard time with reading and spelling.But with the phone, it can read text on the pages you just need to use the S Pen for it
And I also like that, you can use more than one page at time. But one thing about it that I have a little problem with is that sometimes the phone can be a little bit glitchy. Like the keyboard would go in and out, it would pop-up. And then disappear, and it would do that rapidly really fast. But when you close out of the tap that you're on, it would disappear. The thing that I love most about the phone is the S. Pen, I just love using it. It just feels something good about it.
And I also like that, you can use more than one page at time. But one thing about it that I have a little problem with is that sometimes the phone can be a little bit glitchy. Like the keyboard would go in and out, it would pop-up. And then disappear, and it would do that rapidly really fast. But when you close out of the tap that you're on, it would disappear. The thing that I love most about the phone is the S. Pen, I just love using it. It just feels something good about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest phone of all time
on March 20, 2026
Posted by: MUFFINTOP
[This review was collected as part of a promotion.] Smoothest phone of all time. Doesn't glitch at all. The ai is absolutely insane. I love all the customization. And the UI is so tuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, weird software
on March 20, 2026
Posted by: NotHuman
[This review was collected as part of a promotion.] The S25 Ultra itself is really well made and screams quality. That is, until you use the software. I understand that Galaxy AI is the whole shtick of modern Samsung and is appealing to a certain demographic. However, that demographic is mostly shareholders, executives, and tech enthusiasts, NOT customers. Most people only want a phone, not a specialized piece of technology chalk full of AI. To me, the constant AI being shoved in my face, i.e. gemeni when holding the power button, the side bar by the volume buttons, multiple AI companions pre-installed, and integration at every point, feels like the usability of the phone was second to adding a new technology. In my opinion, it's unpolished, bloated, and a big turnoff for customers. If Samsung continues to put AI before the customer, this will be my last Samsung phone. Also, you should be able to uninstall certain system apps that you don't use, like internet or wallet
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hello NotHuman, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important your device is to you for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided a link to the full manual for your device to help you disable any features you are not wanting to use, best align the settings to your usage preferences, and discover new features you may want to use. We have also provided a link to the Samsung Support Team to assist any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US