Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Tried and true since the 22
on March 22, 2026
Posted by: Ron7013
[This review was collected as part of a promotion.] FIRST - I have an Ultra S22. I lied because this one isn't there. I put it here to write it's eulogy (trade in soon) and put it to rest. It was a loyal phone, always listened to me, never took offense at my yelling at support on hold music and at my age it has become my memory. Yes, you weren't just another pretty "case". You had features and you used 'em in your quest for Galaxy AI excellence. I only hope the 26 can replace you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features !
on March 22, 2026
Posted by: DeFamousXNOC
[This review was collected as part of a promotion.] I purchased this phone with the sole intent on having a better gaming experience. It has provided that and much much more. The sound for music and visuals for gamin are on point. The camera is insanely good. I can take clear and almost telescopic pictures of the moon with the 100× zoom feature in the camera app. I have yet to even have scratched the surface as far as the full capabilities of this phone and I am super excited to find out what Galaxy AI has to offer and for the future discoveries that are to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Pleased
on March 22, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love the galaxy AI I use it daily. I shop more than anything an am quite pleased with the phone galaxy s25ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product that is on top
on March 22, 2026
Posted by: vicky23
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra showcases Samsung’s push into AI-driven smartphones, with Galaxy AI at the center of the experience. Features like real-time translation, AI-assisted photo editing, and smart summaries (e.g., Now Brief) make everyday tasks faster and more intuitive. These tools genuinely improve productivity, though some feel like refinements of existing Google-powered features rather than entirely new innovations. �
Business Today +1
Performance is top-tier thanks to the Snapdragon 8 Elite chip and 12GB RAM, handling gaming and multitasking effortlessly. The camera system remains one of the best, producing detailed images and strong video performance, while AI enhancements like noise reduction and editing tools add extra polish. Battery life is solid, lasting a full day, though charging speeds lag behind some competitors. �
Business Standard
However, the hardware upgrades feel incremental, with design and core features largely similar to previous Ultra models. The heavy focus on AI may not justify the high price for users upgrading from recent devices. Overall, Galaxy AI is impressive and useful, but the S25 Ultra feels more like an evolution than a revolution.
Business Today +1
Performance is top-tier thanks to the Snapdragon 8 Elite chip and 12GB RAM, handling gaming and multitasking effortlessly. The camera system remains one of the best, producing detailed images and strong video performance, while AI enhancements like noise reduction and editing tools add extra polish. Battery life is solid, lasting a full day, though charging speeds lag behind some competitors. �
Business Standard
However, the hardware upgrades feel incremental, with design and core features largely similar to previous Ultra models. The heavy focus on AI may not justify the high price for users upgrading from recent devices. Overall, Galaxy AI is impressive and useful, but the S25 Ultra feels more like an evolution than a revolution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Recent phone
on March 22, 2026
Posted by: Mediablaster
[This review was collected as part of a promotion.] My galaxy s25 ultra with galaxy AI is amazing. User friendly, Long battery life and helpful for my job. Makes my life easier at home as well. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The bulid quality is secured to none
on March 22, 2026
Posted by: CDAWG69
[This review was collected as part of a promotion.] My s25 ultra us my link to the world. It's not just my phone, it's my connection to friends and family, work, email, entertainment, education, digital communication bedside just. Its also my prime personal computer through DeX. It's part of who I am
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra
on March 22, 2026
Posted by: AshleyB
[This review was collected as part of a promotion.] I enjoy S25 Ultra. It stays charged a long time. It takes great pictures. I like the AI qualities about it. Its a really great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for personal and business use
on March 22, 2026
Posted by: Lovesmysamsung74
[This review was collected as part of a promotion.] When I purchased this Galaxy S25 Ultra it was the best decision I made. Not only has this phone been great for all of my personal uses, but I can do everything for business as well. Big screen so I can see it perfectly. It keeps a long charge considering that I stream alot and use it for about 18 hours a day. The Galaxy AI has changed my life is so many ways. I can ask it anything, it knows my preferences, and is my personal secretary. One of the best features that I use daily is the interpreter. Right at my fingertips. Its so fast and easy. This is by far THE best phone I have ever had. It's more than a phone, It's my computer as well. Easy to use with the perfect stylus built in. I love this phone and all the Samsung products. Keep rocking it Samsung!!!!
Value
5
Written by a customer while visiting Samsung US