Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Best phone I've owned
on March 30, 2026
Posted by: Love2phone
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has been an outstanding phone and easily one of the most impressive devices I’ve ever used. Everything about it feels premium, from the beautiful display to the fast performance and excellent build quality. It runs incredibly smooth, handles multitasking with ease, and delivers the kind of top-tier experience you expect from a flagship phone.
One of the biggest standouts is how great the AI features are. Samsung has done an excellent job making AI feel genuinely useful instead of gimmicky. The AI tools help make everyday tasks faster, smarter, and more convenient, whether it’s improving photos, helping with writing, organizing information, or enhancing the overall user experience. It really feels like the phone is working with you, not just responding to you. The AI adds a modern, advanced feel that sets this phone apart from many others.
The camera system is also fantastic. Photos come out sharp, vibrant, and full of detail, and the zoom capabilities are especially impressive. Whether taking pictures in daylight or lower light situations, the results are consistently strong. Video quality is equally impressive, producing smooth, clear footage that looks polished and professional.
Battery life has been excellent and easily lasts through a full day of heavy use. The display is absolutely gorgeous, with rich colors, sharp detail, and an immersive look that makes everything from streaming to browsing more enjoyable.
One of the biggest standouts is how great the AI features are. Samsung has done an excellent job making AI feel genuinely useful instead of gimmicky. The AI tools help make everyday tasks faster, smarter, and more convenient, whether it’s improving photos, helping with writing, organizing information, or enhancing the overall user experience. It really feels like the phone is working with you, not just responding to you. The AI adds a modern, advanced feel that sets this phone apart from many others.
The camera system is also fantastic. Photos come out sharp, vibrant, and full of detail, and the zoom capabilities are especially impressive. Whether taking pictures in daylight or lower light situations, the results are consistently strong. Video quality is equally impressive, producing smooth, clear footage that looks polished and professional.
Battery life has been excellent and easily lasts through a full day of heavy use. The display is absolutely gorgeous, with rich colors, sharp detail, and an immersive look that makes everything from streaming to browsing more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25s ukrr
on March 30, 2026
Posted by: Peacefilled69
[This review was collected as part of a promotion.] Galaxy AI is a great tool, it helps me with my daily tasks, as well keeping up with my appt and to do list
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and sound
on March 30, 2026
Posted by: Tuxedorose
[This review was collected as part of a promotion.] We love the camera on our phone. It's fun to use Galaxy AI to enhance the photos either to add backgrounds or to improve the quality of the photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, good camera quality
on March 30, 2026
Posted by: Mojtaba
[This review was collected as part of a promotion.] Very good for gaming i alway playing high graphic games and this phone proves that it is best for gaming and streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I enjoy this phone for the most part.
on March 30, 2026
Posted by: Galaxylover11
[This review was collected as part of a promotion.] I use my phone mainly for video games, texting, youtube, and work. For the most part the phone is exceptional! Other then the battery life. I've had this phone a little over 2 years and since I first unboxed it, the battery has lasted maybe half a day using it.
Galaxy AI has been interesting. Some things they aren't allowed to discuss as per policy of Samsung. Other than that its great for school, work, daily life
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hey Galaxylover11, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the complete manual for your device to help you with the additional features of your device like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A small computer and great camera in your pocket
on March 30, 2026
Posted by: TamVRN
[This review was collected as part of a promotion.] I use my galaxy phone for all things in my daily life. The galaxy AI keeps all of my tasks at hand. Since getting my samsung 25 ultra, well i havent touched a laptop or my desktop, havent had to. Everything is on this device that i need. Screen size is perfect. The graphics are phenominal for what i need. Take beautiful photographs and videos. I havent taken my cameras out in a while and i have a few. The ability to shoot in RAW is a game changer and the night shoot is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy done right, straight POWERHOUSE!
on March 30, 2026
Posted by: IsolatedGemini
[This review was collected as part of a promotion.] First off this phone marks a beginning of Galaxy AIs true innovation, from things like translating a phone call with someone speaking another language and being able to only hear it be translated into English is something I never thought we'd see. It doesn't stop there though Galaxy AI is available in a plethora of other apps from Notes to gallery there's a bit of Galaxy AI for them all from the help summarizing notes to conducting full on letters the AI model can help you or Gallery app having sketch a drawing where you can draw a poopy drawing of say a cat and it will AI generate some realistic looking photos of cats or tell it to make it cartoonish and it can do that also. Now onto the specs this phone is a straight monster when it comes to speed, fastest computing phone I've ever owned! No hang ups and no stutters and with the help of Samsung's good lock app which carries a plethora of modules to customize your galaxy device your way, from changing the animations fluidity and speed and I mean completely changing them to just simply adding a few customization features to the multitasking panel change it to a list of the apps open or a carousel of sorts the choice is yours. And I'd be lying if I said if you can think of a customization it's almost as if you'll find a tool or module to modify that characteristic to your liking! This phone is just all around a straight beast of a powerhouse and I can see myself enjoying it for years to come! A+ for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is useful for a lot of things
on March 30, 2026
Posted by: LoveS25Ultra
[This review was collected as part of a promotion.] I use my phone to do normal use like social medias and I use it too for gaming it is incredible the performance that this phone gives me is just beautiful I also use to take pictures and do video content the quality of this product is just amazing I use it every day and its so easy to use it on everything I also like the part of the samsung dex I love to use it like a computer it is well done and easy to use everytime i need to do something i do it on my phone because is more easy for me this product is all what i need
Value
5
Written by a customer while visiting Samsung US