Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
A Technical Powerhouse: Durability and Efficiency
on April 5, 2026
Posted by: LCARSspecialist
[This review was collected as part of a promotion.] As a pro-level user with a background in Computer Science, I have spent nearly a year pushing the Galaxy S25 Ultra to its limits. This is an exceptionally hearty device; the structural integrity is so robust that I’ve opted to run it without a screen protector, trusting the glass’s native durability. While the chassis gains significant mass when cased, the trade-off for such a resilient flagship is acceptable.
My daily workflow is a study in manual optimization. I primarily operate the device on the "Light" Performance Profile and have locked the display resolution to FHD+ (2340 x 1080). Even with the SoC throttled for thermal and battery efficiency, the phone remains an absolute powerhouse with zero latency or app-consistency issues. I only scale up to the "Standard" profile during intensive video rendering.
However, from a "Power User" perspective, there is clear room for improvement. Samsung’s native video editing software is disappointing and lacks the intuitive, high-level control expected of a device this capable. Furthermore, as a privacy-focused user, I utilize the "Process data only on device" toggle. While I appreciate the NPU's local capabilities, it is frustrating that this disables the more advanced Galaxy AI features that require cloud compute. Finally, while I prefer Gboard for its superior UX, I find it a missed opportunity that Samsung’s proprietary AI writing tools aren't accessible as a system-wide API for third-party keyboards.
Despite these software-side
My daily workflow is a study in manual optimization. I primarily operate the device on the "Light" Performance Profile and have locked the display resolution to FHD+ (2340 x 1080). Even with the SoC throttled for thermal and battery efficiency, the phone remains an absolute powerhouse with zero latency or app-consistency issues. I only scale up to the "Standard" profile during intensive video rendering.
However, from a "Power User" perspective, there is clear room for improvement. Samsung’s native video editing software is disappointing and lacks the intuitive, high-level control expected of a device this capable. Furthermore, as a privacy-focused user, I utilize the "Process data only on device" toggle. While I appreciate the NPU's local capabilities, it is frustrating that this disables the more advanced Galaxy AI features that require cloud compute. Finally, while I prefer Gboard for its superior UX, I find it a missed opportunity that Samsung’s proprietary AI writing tools aren't accessible as a system-wide API for third-party keyboards.
Despite these software-side
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that does everything I need
on April 5, 2026
Posted by: Finnegan50
[This review was collected as part of a promotion.] This phone has a beautiful, clear screen with sharp colors. It's touch sensitivity is easy to use. The controls on the screen and the manual buttons are easy to use. Using AI to search verbally or with a photo is fast and convenient. Watching video media is smooth and easy. The camera has amazing clarity and color. The zoom is amazing and the many features of the camera give me many choices with my photography. The phone is lightweight, comfortable to hold and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has capabilities that i have begun to
on April 5, 2026
Posted by: Bklundy246
[This review was collected as part of a promotion.] I played the guitar so I do some streaming online and to tell you the truth. My skill level is not good enough to use all the phone's capabilities. One drawback that I wish would be better is a tutorial where maybe a person even calling to pragmatically and fundamentally show these capabilities, because to tell you the truth, I think, a lot of them get on used, because the average person like me don't know they're there
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest introduction Android Phone
on April 5, 2026
Posted by: ANDROIDLUVR
[This review was collected as part of a promotion.] The S25 Ultra offers a truly impressive suite of features for a remarkable user experience. Its advanced camera system captures stunning detail, even in challenging lighting conditions. The device also boasts exceptional performance, handling demanding tasks with ease. Furthermore, the integrated Galaxy AI capabilities intelligently enhance various aspects of your daily use. Overall, this device represents a significant step forward in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 5, 2026
Posted by: Wen1974
[This review was collected as part of a promotion.] You can alot with the phone just like a tablet or computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, but feels heavy and slightly clunky
on April 5, 2026
Posted by: JamesNeutron
[This review was collected as part of a promotion.] I have had the phone for a month and a half now, and my brutally honest review would be: It is nothing short of amazing, delivers what it promises and does so with ease.
But the phone just feels a little too big and too heavy for me.
But the phone just feels a little too big and too heavy for me.
I also dropped my phone from 2 feet and the screen got completely destroyed. Probably because it is this heavy.
The galaxy AI is the biggest sell point of most of the new samsung products coming out lately. And like in every other product, just doesn't feel useful or something that really streamlines anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra
on April 5, 2026
Posted by: Shawn2
[This review was collected as part of a promotion.] Galaxy AI works wonders this phone does everything you need it to do and the camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It totally fit my personality and lifestyle
on April 5, 2026
Posted by: LifersinCethenote
[This review was collected as part of a promotion.] Every situation, active, and occasion I can and have utilized my my Ultra to enhance my outcome to come out victorious. From my morning routine, college at age 53, and not just me, but my classmates, between my phone and Samsung tablet from my peer to faculty have changed phone and purchase the Samsung tablet as well.
"It has been a life enhancement not just a device..." I said it first, "This would be an outstanding anthem for future devices!"
Value
5
Written by a customer while visiting Samsung US