Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
My ultra 25
on April 8, 2026
Posted by: Ray12ray
[This review was collected as part of a promotion.] Been using Samsung since the stone age n I have never switched...so easy to use ..great video n picture qualities n dont let me get started on storage ..high speed tech n display features are unmatched n samsung allows third party display as well so there is a wide range of never ending choices. Audio speaker are smooth n great top tier quality ..a phone that can do everything n more like a pc only difference is its size in screen ratio to the pc n with the latest AI development on this phone its beyond smart n the snapdragon chips that powers it, is literally a dragon im telling n the security features on the galaxy is top notched .power by know n u can add extra layer with McAfee security as well ..never had a Samsung that has been hacked bfore ..privacy is top tier n with the new displays theres no competition..im all Samsung, I love my Samsung n there is no going back ...thank u
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone brand and style so convenient
on April 8, 2026
Posted by: Brandie
[This review was collected as part of a promotion.] This is a computer for my hands I take it everywhere and I work from it...I watch movies and play games and read books from it ...it has the best camera I could ask for and is so convenient for me ...Will always recommend this brand to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High quality Phone
on April 8, 2026
Posted by: Shabster27
[This review was collected as part of a promotion.] This device is one of the best phones I've ever had. The picture quality is amazing. The Battery last pretty much most of the day of I'm not constantly listening to music or streaming on it. I'm able to personalize my phone the way I like it. Samsung devices have always been my go to. I have never won anything before but I do hope to win this prize of get the newest Samsung galaxy 26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is one of the best Galaxy so far
on April 8, 2026
Posted by: Akinso05
[This review was collected as part of a promotion.] I use my phone for all peculiar daily activities. It does all I want seamlessly. The camera is awesome with the AI enhancements. However, it doesn't allow you use the stylus to take pictures- my favorite feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast super pretty feels great awesome resolution.
on April 8, 2026
Posted by: Jess8791
[This review was collected as part of a promotion.] I use it for everyday use making nd receiving calls, connecting with friends and family via text messages, video calls pictures and tik tok.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent
on April 8, 2026
Posted by: Jeffluvs2fish
[This review was collected as part of a promotion.] I love my new S25 Ultra as it helps me with everyday life and hands-free technology. AI userability is great too as I can search in snap for anything I need help with. I also like creating the emojis and having the ability to quick respond to people while doing my food delivery services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra very good
on April 8, 2026
Posted by: Avrez0
[This review was collected as part of a promotion.] Very good 3d mark test. And a good score on geekbench and antutu to plsy my gamrs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too Expensive
on April 8, 2026
Posted by: BeachBum
[This review was collected as part of a promotion.] The internal speaker is not great. The price is ridiculous. Galaxy AI is a little buggy. It doesn't always come up with the correct outcome desired.
Value
3
Response from Samsung USBy R&R Team, April 8, 2026
Hi BeachBum, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the speaker of your device. We have also provided a link to the Samsung Support Team for your convenience to assist you with the features of Galaxy AI you feel are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US