Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
S25 Ultra Upgrade!
on April 9, 2026
Posted by: Fatboy515
[This review was collected as part of a promotion.] I switched from the S24+ to the S25 Ultra and it was a huge difference. The camera is so much better at distance! The S-pen is a nice feature that comes in handy but for me it's the larger screen and memory. I won't go back to a plus after this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing overall
on April 9, 2026
Posted by: Sf1088
[This review was collected as part of a promotion.] GEMINI, Great way to help on manu things from searching unknown things to make things you know better.
Camera, love the zoom options, great ways to optimize pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it
on April 9, 2026
Posted by: Razorsgarage
[This review was collected as part of a promotion.] Its horrible. Im in my phone all day and this has the worst screen yet doesn't respond to touch on tbe lower part of screen. Like a dead spot. Absolutely frustrating and Samsung doesn't even care.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hello Razorsgarage, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is when your device is not operating asintended or expected. We have provided a link to an article to help you troubleshoot this experience with your display at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 9, 2026
Posted by: Bethlehem76
[This review was collected as part of a promotion.] One amazing feature is Galaxy AI. It assists when you need it. The streaming and gaming are phenomenal and the ease of use and battery life are unreal. I would recommend 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on April 9, 2026
Posted by: love2beme
[This review was collected as part of a promotion.] My current progress in learning to utilize the AI has been satisfactory, and I am confident in my ability to achieve complete proficiency.
I love the pictures, I enjoy playing game's, plenty of apps to download..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A device that's smooth, seamless and futuristic
on April 9, 2026
Posted by: Blastrax2697
[This review was collected as part of a promotion.] The s25 series was all about Galaxy AI and all that the artificial intelligence could bring to the table. But to my surprise, it litreally shot through the roof of what I ever expected Samsung could do. Stuck with the Ultra series since the s22 Ultra and renew my phone every year, but this one was the best one ever.
Take it from the cameras, to the AI integration within my photos and even Circle to Text, translate and everything has been so useful in my daily life. I cannot get used to another ecosystem and UI just because of how seamless it is. The display is the best my eyes have ever seen-crisp, vibrant and smooth.
The S25U was such a good companion it feels almost bad to let go. Hands down one of the best devices I've ever utilized.
Take it from the cameras, to the AI integration within my photos and even Circle to Text, translate and everything has been so useful in my daily life. I cannot get used to another ecosystem and UI just because of how seamless it is. The display is the best my eyes have ever seen-crisp, vibrant and smooth.
The S25U was such a good companion it feels almost bad to let go. Hands down one of the best devices I've ever utilized.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device.
on April 9, 2026
Posted by: Paugio
[This review was collected as part of a promotion.] the samsung galaxy s25 ultra, is an excellent device. I was surprised by its great sharpness in camera and the fluidity to handle high resolution applications. the videos in recording of full UHD, ARE INCREDIBLE . thank you samsing for a great team
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful phone with powerful features
on April 9, 2026
Posted by: Ebbycreatedit
[This review was collected as part of a promotion.] Loving the galaxy and galaxy ai features. The phone is as powerful as you know how to use it. Only wish they made them in more colors
Value
4
Written by a customer while visiting Samsung US