Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
I love my Galaxy!
on April 13, 2026
Posted by: Momma1
[This review was collected as part of a promotion.] I love everything about this phone. Especially, I love the picture quality. It's amazing. The battery just hangs on to a charge for days. It makes me happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really good product
on April 13, 2026
Posted by: Billyhopsin
[This review was collected as part of a promotion.] Very helpful, used in my content creator and I used it for good pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything I need it too
on April 13, 2026
Posted by: RissaB6924
[This review was collected as part of a promotion.] I use the Galaxy AI to help with all my home and work projects. I can edit documents and pictures when need be. Its super easy to use. I love streaming movies on my phone as well. The screen and video quality are amazing. Game play on the phone as well is top notch and the battery life is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 13, 2026
Posted by: MountainMan
[This review was collected as part of a promotion.] Display Is excellent, camera is excellent, ai on this device is great for all task I've used it for. Phone performance is excellent, this is a great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, intuitive and smartest than ever
on April 13, 2026
Posted by: Cheo79
[This review was collected as part of a promotion.] This device and their AI is the best complement for my daily journey. Conecting apps and several ecosystem. Make myndays easier for simple and complex task.
Also, looks great, the screem colors and powerful camera are amaizing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I don't like the camera
on April 13, 2026
Posted by: izraya7
[This review was collected as part of a promotion.] My phone camera is not working well, the quality of video is unexpectedly bad.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey Izraya7, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We understand how disappointing it can be when your device is not operating as intended or expected, and you are experiencing frustration with your camera. We have provided a link to an article to help you with the different camera settings and features to help capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team if you continue to experience frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on April 13, 2026
Posted by: Spencersgirl
[This review was collected as part of a promotion.] I use my phone for everything ranging from galaxy AI to gaming and streaming. Never misses a beat. Picture quality is amazing video quality is awesome. Absolutely love Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the list phone, camera, AI companion
on April 13, 2026
Posted by: InSearchofPerfection
[This review was collected as part of a promotion.] THE phone to have with you to capitalize on the Galaxy AI benefits available in your hand. From everyday life decisions, to which cleaner works best on coconut oil stains, you'll have it all under control and immediately available for every need.
Value
5
Written by a customer while visiting Samsung US