Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Problem With Camera SOMETIMES
on April 13, 2026
Posted by: primetime
[This review was collected as part of a promotion.] I have been using Samsung's highest end mobile since 2014 - - a dozen years already - - but it's the very 1st time that SOMETIMES the photos I took are UNCLEAR. On the positive side, I'm NOT a photography buff so it DOESN'T really matter to me. I just mentioned it just to let you know. Otherwise, everything with the Galaxy S25 Ultra is EXCELLENT!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very basic
on April 13, 2026
Posted by: Jerik90
[This review was collected as part of a promotion.] It has grest features but I really don't like the design it doesn't look different from a regular galaxy A series in reality, and that makes it for me in my opinion really basic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for all my tasks
on April 13, 2026
Posted by: MissIndependent
[This review was collected as part of a promotion.] I use my S25 Ultra for business and personal use and love how well it performs without lagging or needing constant updates.
The pen allows for me to write without opening up my notes app and is smooth so I am able to write without the tip catching on the screen.
The Google platform is my go-to for all of my internet needs and the availability of Google AI has been a great tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with few cut corners
on April 13, 2026
Posted by: BISSMICH
[This review was collected as part of a promotion.] To start have used Note phones for all my Samsung journey until this phone. The display is bright and brilliant. Using the AI features within pictures is excellent and far better than others and previous versions. Removing unwanted background items or even random fingers or heads from unintended foreground photo bombings is easy. The first cut corner however is the camera. Feels like camera quality has not improved from previous years. In addition to the quality and resolution, using the zoom feature to max creates major blur as well as very jittery shutter. The second flaw comes from the main feature/ hardware that kept me with the Note for v so many years, the S Pen. While added to the ultra series removing ALL of is Bluetooth functions like ability to activate camera shutter in what appears to be cost cutting move only is EXTREMELY DISAPPOINTING. In addition to removing nearly all the S pens selling points, having the SPen constantly have issues when using the magnetic cases that make up a majority of the market is disappointing given todays technology. Final hiccup comes with fingerprint sensor as even small amounts of moisture on finger causes non recognition of the finger.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra review
on April 13, 2026
Posted by: Unconditional
[This review was collected as part of a promotion.] Love the ability to speak almost everything into the Galaxy AI and it generates a seemingly appropriate true response. The enhanced ability to have an "actual" conversation is somewhat electrifyingly disturbing and fascinating at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Life Has Upgraded Also When I Upgraded my Phone
on April 13, 2026
Posted by: SaturnGal999
[This review was collected as part of a promotion.] I love my Samsung Galaxy phone so much, over time updates add more and more then ever to my amazing multifaceted smartphone.
I can rely on tools for reminders, notes, timers and access to high speed 5g service for work and school to download apps or access my college websites for homework/studying needs.
I have so much storage for all applications, pictures, even countless screenshots I take to remind myself to refer back to important to do or purchase later.
Gemini is the perfect A.I assistant I use constantly. Anything I need to do for leisure, school, or work I depend so much and get even more work done on the go due to my Galaxy Ultra with it's wide screen. The Gorilla glass has stood being tested by accidental falls.
I am complete having access to such advanced technology that operates at incredible speeds due to an amazing processor in my smartphone.
Visuals are crystal clear for videos and I will forever remain a Galaxy Smartphone girlie.
I can rely on tools for reminders, notes, timers and access to high speed 5g service for work and school to download apps or access my college websites for homework/studying needs.
I have so much storage for all applications, pictures, even countless screenshots I take to remind myself to refer back to important to do or purchase later.
Gemini is the perfect A.I assistant I use constantly. Anything I need to do for leisure, school, or work I depend so much and get even more work done on the go due to my Galaxy Ultra with it's wide screen. The Gorilla glass has stood being tested by accidental falls.
I am complete having access to such advanced technology that operates at incredible speeds due to an amazing processor in my smartphone.
Visuals are crystal clear for videos and I will forever remain a Galaxy Smartphone girlie.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had.
on April 13, 2026
Posted by: Strider
[This review was collected as part of a promotion.] I use my device for everything. It's like a mini computer. I use the AI feature all the time. It is very useful and thorough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on April 13, 2026
Posted by: BigBoss
[This review was collected as part of a promotion.] I use my Samsung device(s) - for streaming, gaming, movies, sports, work, school and more....
Value
4
Written by a customer while visiting Samsung US