Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,215 Reviews)
Rating breakdown 27,215 reviews
5 Stars
23,331
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
Review completed
on April 13, 2026
Posted by: BeezzzAK
[This review was collected as part of a promotion.] I mention AI in the review above. If I do not want to repeat myself, I should be permitted to pass.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not difficult to use.
on April 13, 2026
Posted by: DeeDeeAK
[This review was collected as part of a promotion.] I'm truly a basic user because some of the more complicated phones are not useful to me.
I use the messaging app frequently through the day. I find it frustrating when it corrects a word I used, and is not even close to what I want to say. It is especially aggravating when I have changed the correction and when I hit send, it erroneously corrects again.
I would like an option to write my message as a draft with whatever corrections or suggestions the phone wants to make, so I can decide. Maybe having corrections in a color to stand out.
For now I only look at AI's suggestions. I haven't seen anything out of line. When it has been informing me about a subject I haven't seen blatent errors. I verify anything I decide to use.
I have trouble with the camera shifting between photo and video. If I select photo, I want to stay there until I select another mode.
Overall I love my phone and find it useful. I use it for so many things I do worry about security.
A true luxury addition to my phone would be a stylus locator. Not for miles, just the room I'm in. The stylus is my favorite tool.
I use the messaging app frequently through the day. I find it frustrating when it corrects a word I used, and is not even close to what I want to say. It is especially aggravating when I have changed the correction and when I hit send, it erroneously corrects again.
I would like an option to write my message as a draft with whatever corrections or suggestions the phone wants to make, so I can decide. Maybe having corrections in a color to stand out.
For now I only look at AI's suggestions. I haven't seen anything out of line. When it has been informing me about a subject I haven't seen blatent errors. I verify anything I decide to use.
I have trouble with the camera shifting between photo and video. If I select photo, I want to stay there until I select another mode.
Overall I love my phone and find it useful. I use it for so many things I do worry about security.
A true luxury addition to my phone would be a stylus locator. Not for miles, just the room I'm in. The stylus is my favorite tool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast n Furious
on April 13, 2026
Posted by: S25UltraGreat
[This review was collected as part of a promotion.] First off, the Galaxy AI is a life saver for school work and especially automotive information, both which I comm9nly use daily. I love the pen tool for taking quick memos, diagramming, and graphic editing. The battery life is tremendous, too. No more worrying about needing charger handy. There's nothing bad, just way too much good about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Gemini
on April 13, 2026
Posted by: Maadi985
[This review was collected as part of a promotion.] Galaxy AI this phone has Galaxy Gemini which makes more of your work easy compared to previous models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
using my S25 ultra is a great experience
on April 13, 2026
Posted by: centslesstrucker
[This review was collected as part of a promotion.] One of the best cameras ever on a phone, Galaxy AI to assist with tasks including editing photos and having a wide range of controls over the phone in all areas just keeps me coming back to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on April 13, 2026
Posted by: Will85
[This review was collected as part of a promotion.] All the features on this phone run flawlessly and fast. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra is THE phone you need!
on April 13, 2026
Posted by: TechnicallyTB
[This review was collected as part of a promotion.] Ive had my Galaxy S25 Ultra for about 6 months now it is no doubt the best phone ive ever used. Its powerful enough to run every game I want to play, plus take pictures and videos at a truly cintematic level. The battery life is impeccable on the device some times lasting me 20 hrs or more! The S pen is super helpful for editing pictures or drawing/painting. Not to mention, they Galaxy AI integration is seamless and offers truly spectacular AI help throughout my day to day device usage. If anyone is looking for a top of the line smartphone The Galaxy S25 Ultra is the best option without a doubt!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very great handling multiple tasks
on April 13, 2026
Posted by: Jays25ultra
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily and it’s honestly been one of the most useful upgrades I’ve had in a while. Galaxy AI has been the standout feature for me — I use it a lot for quick summaries, organizing notes, and even helping draft messages when I’m busy. It actually feels practical, not just a gimmick.
For everyday use, I rely on it for pretty much everything — streaming, scrolling, light gaming, and staying on top of work. The display is super smooth and bright, which makes watching videos and browsing way more enjoyable. Battery life has also been solid; it easily lasts me through a full day without stressing about charging.
The camera is another big win. I use it a lot for quick photos, and the quality is consistently sharp, even in low light. Zoom is especially impressive — it actually feels usable, not just a spec on paper.
Overall, the S25 Ultra feels like a complete device. Between the performance, camera, and Galaxy AI features, it fits naturally into my daily routine and makes things more convenient without overcomplicating anything.
Value
5
Written by a customer while visiting Samsung US