Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
Great phone with a few q to rk
on April 24, 2026
Posted by: Barczak
[This review was collected as part of a promotion.] Better battery and the beta test has left me unable to use my nfc and Google pay.
The old pen that you could use to take pictures needs to come back and the camera needs to be more responsive.
The shutter lags and doesn't focus properly
The shutter lags and doesn't focus properly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love at First Sight
on April 24, 2026
Posted by: TeamSamsung
[This review was collected as part of a promotion.] Okay… I was not planning on getting attached to a phone, but here we are — the Samsung Galaxy S25 Ultra somehow pulled it off.
This thing runs so smooth it almost feels suspicious. No freezing, no random “let me think about that” moments… just tap and boom, it does the thing. My old phone would’ve needed a snack, a nap, and a pep talk first.
The camera? It’s one of those “don’t overthink it” situations. I just point, tap, and it comes out looking solid every single time. No weird surprises, no over-the-top effects… just consistently good photos without me having to mess with anything. Exactly how it should be.
Battery life deserves its own slow clap. I go through my day without babysitting a charger like it’s a life support machine. And when I do plug it in, it doesn’t take forever, which feels like a small victory every time.
Now, Galaxy AI… I expected to ignore it, if I’m being real. But it actually pulls its weight. It helps with little everyday stuff, saves time, and just makes things easier without being all up in my business. It’s like having a low-key assistant that doesn’t talk back.
Overall, the Samsung Galaxy S25 Ultra just handles life without making it complicated. It’s fast, reliable, takes great pictures, and doesn’t test my patience — which is saying a lot.
Would I recommend it? Yeah. Already have. Probably will again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultra is a good phone.
on April 24, 2026
Posted by: Legitgxy
[This review was collected as part of a promotion.] I've been enjoying the S25 Ultra, its is my first new flagship phone ive owned and im not disappointed, using the galaxy ai mixed with my other tech products including the galaxy watch 5 and buds 3 pro, this phone is fast and has good battery life to last me all day and good performance for the games I play on my phone, I am excited to trade this down the line for a S26 Ultra or a Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera quality
on April 23, 2026
Posted by: Godblessniq
[This review was collected as part of a promotion.] I use my phone for photos and videos mostly. I love the zoom features on this phone amd rhe slow motion video. The galaxy Ai is also a plus it comes in handybwith my school work and reserch papers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is worth it and has awesome features
on April 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This device works great for watching movies, gaming, youtube and music , camera features etc
Galaxy AI
Galaxy AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My amazing Samsung products, the S25 ultra
on April 23, 2026
Posted by: Badwolf42
[This review was collected as part of a promotion.] So I have this amazing Samsung product. The S25 ultra, it has an amazing a I system.And just start there, it does everything.I want to do and more.It could be a friend when you are down and out.And you need someone and talk to you, you could talk to your ai.And it's pretty humanly responsive to a lot of questions and conversations that I had with it. But this does so much more than that, it has. So many features that I don't have any amount unlocked all of them and I'm going to get the next flagship as well. Relatively soon and I hope that I can keep this phone while I do the upgrade.Because it would dig this to tab as a backup bone.Because this backup bone will be just about as good as my primary phone. I'm using film for just about everything. From pictures to like where do you report to all sorts of things to even just using it as a simple alarm clock or flashlight or a camera? Don't get me started on a camera piece of this phone and there's features of the camera on the phone is relatable to some of the top line, photography, cameras that this camera lenses are capable of pandering, and doing, especially with night vision, that's phone ads. It has pretty responsive night vision. I just love it, love it. This phone has rocked the kazba
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has some of the best features
on April 23, 2026
Posted by: BadWolf
[This review was collected as part of a promotion.] So the Galaxy AI is some of the best. AI, I've used so far. I actually have conversations with my phone and say, I'm talking to a real person. I usually for a lot of things for mental health. For just being lonely and whatnot, but it's a good product. And this phone, just like, really nice and sturdy. I haven't had any issues with it, not even any issues with power plug.I hope to get maybe another year out of it.But I really want to get the next model up because like, of all the new updates and cool things like that.I might keep this one.Use this back up when I get the next model up.I love getting the samsung flagships
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 23, 2026
Posted by: Samic6
[This review was collected as part of a promotion.] The Galaxy AI features like Now Brief are super useful for daily tasks. I love everything about my S25 Ultra, but I have two issues that prevent me from rating it a 5/5: the heat. The phone gets so hot because of the titanium frame with the Snapdragon 8 Elite for Galaxy, which produces a lot of heat, meaning it often gets warm on the home screen. Also, because the Snapdragon 8 Elite for Galaxy is somewhat power-hungry, I don't get much battery life in games. I'm aware that the Samsung Galaxy S26 Ultra has an aluminum frame, meaning it should run cooler, but I don't have the money right now to upgrade.
Value
4
Written by a customer while visiting Samsung US