Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(26,987 Reviews)
Open Ratings Snapshot
Rating breakdown 26,987 reviews
5 Stars
23,180
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
This phone has treated me well
on April 27, 2026
Posted by: Zman12
[This review was collected as part of a promotion.] I have had most of Samsung phone i am vary happy with this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dependable and Durable
on April 27, 2026
Posted by: JJAleman2
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is a great phone! I am comfortable and confident that whatever I save, download, or add to my device is safe and will be where I left it. I'm able to stream at grest speeds. I love having the ability to use my pen to take and create notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, everything you could want.
on April 27, 2026
Posted by: Ronin021
[This review was collected as part of a promotion.] Just like previous models Samsung keeps improving their design and apps that are used including voice recognition & alongside face recognition that unlocks your phone just by looking at it. The camera offers high quality pictures that rival most SLR cameras including close zoom & long distance shots such as astronomical photos that I have taken. The videos are smooth & the capacity is amazing and being able to use flash drives to sync data is great alongside the Bluetooth capabilities.
Overall I always recommend Samsung to anyone who asked.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than just a spec bump
on April 27, 2026
Posted by: SKChicago
[This review was collected as part of a promotion.] ​The Camera: Smarter, not just Bigger
The 200MP main sensor is still the headline, but the real MVP this year is the upgraded 50MP Ultra-Wide lens. The consistency between all the lenses is finally where it needs to be.
​What I love: The "Virtual Aperture" in Expert RAW gives portraits a much more natural depth.
​Low Light: Nightography has noticeably less "noise" in the shadows compared to last year. It doesn’t try to turn night into day; it just makes it look clear.
​Galaxy AI: Actually Useful Now
I was skeptical about AI being a gimmick, but two features have changed my workflow:
​Note Assist: It takes my messy meeting scribbles and turns them into organized bullet points instantly.
​Circle to Search with "Now Brief": Being able to get a quick summary of a long article or event details without leaving the app I'm in is a massive time-saver. It feels like a natural part of the OS rather than an added "tool."
​Design & Display
The move to rounded corners is the best design choice Samsung has made in years. It’s significantly more comfortable to hold for long periods. The Gorilla Armor 2 glass is also incredible—the anti-reflective coating makes a huge difference when using the phone outdoors.
​Final Verdict: It’s not a reinvention, but it’s the most "polished" Ultra yet. If you value a screen that's easy on the eyes and a camera that rarely misses, this is it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is amazing
on April 27, 2026
Posted by: Jc8822
[This review was collected as part of a promotion.] Love everything about my 25ultra , but just 1 issue and its not all the times but every now and then the phone will glitch
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sweetphone
on April 27, 2026
Posted by: Chester2090
[This review was collected as part of a promotion.] I am really enjoying it. Amazing picters!!!! Display is 2nd to none. Im still learning some of the features. The one thing that really bummed me out was you got rid of being able to use the s pen to take picters remotely. I still am learning chat gpt pretty cool feature.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the best phone I ever had
on April 27, 2026
Posted by: VeryWetCat
[This review was collected as part of a promotion.] Galaxy AI is the bee's knees all I know is that it's the best phone I've ever had. And that's saying a lot cuz I've had quite a few phones all of them got stolen. Her response time is off the chain I'm with of course talking about Bixby. It is off the chain down the yard and across the street at the same time. The only reason I'm reviewing this is because I want that gift card and I want it now so I can buy a new phone. I want the Galaxy 26 ultra with the privacy screen so that people can screen peak while I'm playing video games or looking at stuff and things. I am a very wet cat and I need a towel. I would take a picture of it but I can't because the phone can't take a picture of itself. That seems to be the one thing it cannot do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just awesome
on April 27, 2026
Posted by: Glockster5
[This review was collected as part of a promotion.] Loving the the camera, pictures come out super clear and crisp. Galaxy AI is very helpful on your daily use, well recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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