Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
I love my s25 ultra!
on April 30, 2026
Posted by: EssJayyy
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra for pretty much everything in my daily life, so it’s kind of my main device for both fun and getting things done.
I use it a lot for streaming movies, shows, and live sports. The bigger screen is one of my favorite things about it because it actually makes everything way more enjoyable to watch. The display is super clear and smooth, so it just feels good using it for anything video related.
I’m also on it constantly for music, social media, and staying in touch with people. It handles everything fast and I can jump between apps without any lag, which I really like because I multitask a lot.
For work and daily stuff, I use it for emails, notes, reminders, and keeping my schedule organized. It’s basically how I stay on top of everything when I’m not near my laptop.
The AI features surprised me the most. I didn’t think I’d use them much, but they actually make things easier, especially for writing, organizing info, and even fixing up photos.
The camera is another big reason I like it. It takes really good photos and videos without needing anything extra, which is perfect for everyday moments.
Overall, it just fits into my life really naturally and makes things simpler, faster, and more connected.
I use it a lot for streaming movies, shows, and live sports. The bigger screen is one of my favorite things about it because it actually makes everything way more enjoyable to watch. The display is super clear and smooth, so it just feels good using it for anything video related.
I’m also on it constantly for music, social media, and staying in touch with people. It handles everything fast and I can jump between apps without any lag, which I really like because I multitask a lot.
For work and daily stuff, I use it for emails, notes, reminders, and keeping my schedule organized. It’s basically how I stay on top of everything when I’m not near my laptop.
The AI features surprised me the most. I didn’t think I’d use them much, but they actually make things easier, especially for writing, organizing info, and even fixing up photos.
The camera is another big reason I like it. It takes really good photos and videos without needing anything extra, which is perfect for everyday moments.
Overall, it just fits into my life really naturally and makes things simpler, faster, and more connected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful flagship in world with amazing camera
on April 30, 2026
Posted by: Omarsh
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and overall it’s a great experience. The performance is extremely fast thanks to the powerful processor, and everything feels smooth whether I’m gaming, multitasking, or using heavy apps.
The display is one of the best I’ve ever used. It’s very bright, sharp, and perfect for watching videos or browsing, especially with the 120Hz refresh rate.
TechRadar
The camera is also impressive, especially the 200MP main camera and zoom capabilities. Photos come out very detailed, and night shots are clear with good colors.
TechRadar
Battery life is solid and can easily last a full day with normal use, and the build quality feels premium with a strong and elegant design.
The only downside is that it’s a bit expensive and quite large for one-handed use, but overall it’s one of the best smartphones available right now.
The display is one of the best I’ve ever used. It’s very bright, sharp, and perfect for watching videos or browsing, especially with the 120Hz refresh rate.
TechRadar
The camera is also impressive, especially the 200MP main camera and zoom capabilities. Photos come out very detailed, and night shots are clear with good colors.
TechRadar
Battery life is solid and can easily last a full day with normal use, and the build quality feels premium with a strong and elegant design.
The only downside is that it’s a bit expensive and quite large for one-handed use, but overall it’s one of the best smartphones available right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on April 30, 2026
Posted by: Strykerface
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the definitive 2026 flagship. While the hardware remains top-tier, the true star is Galaxy AI, which has evolved from a novelty into a daily essential.
Design & Display
Samsung has finally softened the Ultra’s sharp corners, making the titanium frame much more ergonomic. The 6.9-inch Dynamic AMOLED is stunning, but the hero is the Gorilla Armor 2. Its anti-reflective properties are unmatched, making the screen look like printed paper even under direct sunlight.
The Power of Galaxy AI
Galaxy AI is now deeply integrated into the One UI experience:
Now Brief: This feature acts as a digital concierge, summarizing your day, notifications, and schedule into a single, glanceable feed.
ProVisual Engine: Beyond just taking 200MP photos, the AI now handles complex "Generative Edits" on-device, allowing you to move subjects or reconstruct backgrounds in seconds.
Live Translate: Now supports more languages and works seamlessly across third-party apps, making international communication effortless.
Performance & Battery
Driven by the Snapdragon 8 Elite, the S25 Ultra is a beast. Whether you're multitasking with the S Pen or gaming, the phone stays cool thanks to an improved thermal system. Battery life remains a "two-day" affair for light users, comfortably clearing 16 hours of heavy screen time.
Verdict,The S25 Ultra isn't just a spec bump; it’s a smarter companion. If you want the most powerful AI tools with the best display in the business, this is the phone to
Design & Display
Samsung has finally softened the Ultra’s sharp corners, making the titanium frame much more ergonomic. The 6.9-inch Dynamic AMOLED is stunning, but the hero is the Gorilla Armor 2. Its anti-reflective properties are unmatched, making the screen look like printed paper even under direct sunlight.
The Power of Galaxy AI
Galaxy AI is now deeply integrated into the One UI experience:
Now Brief: This feature acts as a digital concierge, summarizing your day, notifications, and schedule into a single, glanceable feed.
ProVisual Engine: Beyond just taking 200MP photos, the AI now handles complex "Generative Edits" on-device, allowing you to move subjects or reconstruct backgrounds in seconds.
Live Translate: Now supports more languages and works seamlessly across third-party apps, making international communication effortless.
Performance & Battery
Driven by the Snapdragon 8 Elite, the S25 Ultra is a beast. Whether you're multitasking with the S Pen or gaming, the phone stays cool thanks to an improved thermal system. Battery life remains a "two-day" affair for light users, comfortably clearing 16 hours of heavy screen time.
Verdict,The S25 Ultra isn't just a spec bump; it’s a smarter companion. If you want the most powerful AI tools with the best display in the business, this is the phone to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 Ultra
on April 30, 2026
Posted by: Skubastv
[This review was collected as part of a promotion.] I use my s25 Ultra almost every single second of the day. I am an independent worker and rely on the s25 capabilities and quickness. My Galaxy A.I has helped me out tremendously. I was truely skeptical at first but now...wow. She keeps me organized and on track. LOVE THIS PHONE!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy s25 ultra with 1tb.
on April 30, 2026
Posted by: Hooked
[This review was collected as part of a promotion.] The s25 ultra has a awesome set of cameras. Its fast and very user friendly. Its been said samsungs AI is better than apples and I believe it. Using the AI makes almost every operation on this device simple fast and headache free. I wouldn't leave samsung's products. I am waiting for their next jump in productivity before I retire my s25. Besides I love being a beta version tester!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
State of the Art
on April 30, 2026
Posted by: Kcwalks
[This review was collected as part of a promotion.] I was leery at first because I have always been a Samsung Note lover. With Note no longer being available, I decided on the Ultra Series of the most current device at the time. Let me say that it DID NOT DISAPPOINT. This device has remarkable features that I could only imagine. The Galaxy AI feature has spoiled me!!! I hardly ever use Google anymore. I'm happy with my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I DON'T recomend to NO One BUY THIS GARBAGE!!!!
on April 30, 2026
Posted by: Vieve
Please Don't waist your money buying this Garbage ! this is HORRIBLE 😡 is the worst of the worst !
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Vieve, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how distressing it can be when your device is not meeting your expectations in functionality, and we would love nothing more than to help you resolve your frustrations. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team. They can assist you directly through chat with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone to date
on April 30, 2026
Posted by: MMoura84
[This review was collected as part of a promotion.] This Galaxy phone has the best AI features I've ever seen on an android phone. The tools is has helps drive my business and social media. It's worth every penny. I am so impressed with its ability to fix photos shot too dark in tricky lighting.
Highly recommended 👌
Value
5
Written by a customer while visiting Samsung US