Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,206 Reviews)
Open Ratings Snapshot
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4 out of 5
4
Love it, BUT
on May 7, 2026
Posted by: GramGram7
[This review was collected as part of a promotion.] I Love my phone, just the right size. For the most part it's easy to learn. I haven't gotten Galaxy AI down yet but really not sure i want to . The thing I don't like is the accessories. I cannot find a case I like. Please get more choices.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Amazing – A Powerhouse Built for Those
on May 7, 2026
Posted by: Casehit239
[This review was collected as part of a promotion.] I’ve been a Galaxy loyalist since the days of the S3. I’ve seen it all—the highs, the lows, the "Note-worthy" explosions, and the steady climb to the S20 through the S24. After a decade of refusing to touch a "walled garden" or a "crapple" device, the S25 Ultra feels like the culmination of everything a power user actually wants.

The Speed is Real
​The processor in this device is, without exaggeration, the quickest thing I’ve handled in years. Whether I’m multitasking between intensive apps or pushing the hardware to its limit, it doesn't just keep up—it anticipates.
​Pro-Grade Visuals
​The camera is stunning. The clarity and color science have reached a point where it’s no longer just a "phone camera"; it’s a legitimate tool for capturing life with incredible detail.
​The "Open" Philosophy
​The main reason I’ve stayed with Samsung for over ten years is the open-source nature of the platform. I need a phone that lets me do everything, not one that tells me what I’m allowed to do. While there are rumors floating around about the ecosystem becoming more closed-off in the coming months, this phone remains the gold standard for freedom and performance right now.

The Verdict:
I’m so impressed with the S25 Ultra that I’ve decided to make it my "forever phone" for the foreseeable future. Given the potential shifts in software philosophy, I’m sticking with this beast—it’s the perfect end-cap to a decade of Galaxy excellence.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From work to gaming, the Galaxy S25
on May 6, 2026
Posted by: Gabriel
[This review was collected as part of a promotion.] Rating: ⭐⭐⭐⭐⭐
I use my Samsung devices for just about everything: streaming shows, mobile gaming, watching movies, following live sports, plus juggling work and school tasks. The Galaxy S25 Ultra has completely reshaped my daily routine.
· Work & School: Multi-tasking across Word, Zoom, and Samsung Notes is seamless. Galaxy AI transcribes my lectures and meetings in real time and summarizes hours of notes into bullet points. That alone saves me 5+ hours a week.
· Streaming & Movies: The anti-reflective 6.9-inch display makes watching Netflix or YouTube on my commute feel like a mini-theater. Colors pop, even in direct sunlight.
· Gaming & Sports: The Snapdragon 8 Gen 4 doesn't stutter on high-frame-rate games like Genshin Impact or FIFA Mobile. For sports, I use Galaxy AI’s Live Translate to follow foreign broadcasts of soccer matches.
· Daily Routine Impact: The S25 Ultra replaced both my laptop (for quick edits) and my old tablet. I’m more productive, entertained, and organized. From setting smart routines (Do Not Disturb during class) to using Galaxy AI for photo editing, this phone is the center of my digital life.
Verdict: If you rely on one device for everything—play, work, and creativity—the S25 Ultra with Galaxy AI is worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and camera
on May 6, 2026
Posted by: Kvr345
[This review was collected as part of a promotion.] I am still learning about artificial intelligence and some features it has. I hope it gets more accurate with better results. I realize it is just starting out and takes time to develop. Camera works very well and even compares to professional models I have used. Email services have been getting too many ads and want you to pay to get rid of them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone has great uses for keeping organized
on May 5, 2026
Posted by: Rideanddie
[This review was collected as part of a promotion.] With galaxy ai helping in certain photos I want to enhance colors, brighten things up, remove red eyes and can do it with galaxy ai with ease from the help it provides.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my s25 ultra
on May 5, 2026
Posted by: Spiciefrassy
[This review was collected as part of a promotion.] Galaxy Ai has it good parts and bad sometimes it seems slightly invasive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Runs great with beta software from Samsung
on May 5, 2026
Posted by: Firestorm611
[This review was collected as part of a promotion.] Men running the beat of versions of samsung UI 8.5 spin, running great spin, working, and everything is worth a hoot. I hope they keep letting us do beta.As the s twenty six is out and further on. I don't use the galaxy AI often.But when I have used it, it is pretty cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on May 5, 2026
Posted by: BROSN76
[This review was collected as part of a promotion.] I've always been into tech. The galaxy ultra series has been one of the best investments I made. The galaxy ai features really help with my work flows and day to day tasks. This is a great device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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