Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,205 Reviews)
Rating breakdown 27,205 reviews
5 Stars
23,322
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Amazing phone with great AI function
on May 21, 2026
Posted by: PRODIGY310
[This review was collected as part of a promotion.] The phone is super amazing and the Gemini AI integrated app is amazing definitely on par with some of the top AI apps on the market camera as always top tier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with many top notch features
on May 21, 2026
Posted by: PAHelper
[This review was collected as part of a promotion.] Love the Galaxy AI features that help with photos and web pages. Very fast processing for all AI functionality. Takes great pictures and battery lasts long. Have the mint green 512gb model for lots of storage. The 7 years of support ensure phone will have current security and OS on board.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Device
on May 21, 2026
Posted by: shmizzledizzle
[This review was collected as part of a promotion.] This phone has the best battery life out of any phone that I have ever owned. The performance is fantastic, and I am greatly impressed with the quality of the camera systems; especially in conjunction with the excellent Galaxy AI (better than Gemini for photos, I'd say). The photos I've gotten with these cameras are so unbelievably detailed, and the professional settings sweeten the deal beyond anything else. Additionally, the ability to archive applications is very useful. The Galaxy AI is also incredibly useful in day-to-day tasks, anything from note taking to web searching it'll do over 100% in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone I've ever purchased
on May 21, 2026
Posted by: Kpac2028
[This review was collected as part of a promotion.] To me, it's the best
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
I'll say it's 10 out of 10
Buying the Galaxy s26 Ultra next!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone I've ever purchased
on May 21, 2026
Posted by: Kpac2028
[This review was collected as part of a promotion.] To me, it's the best
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
Camera
Processor
Speed
Memory
Video
Sound
Optics
Screen
I'll say it's 10 out of 10
Buying the Galaxy s26 Ultra next!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I actually really like it except for a few things
on May 21, 2026
Posted by: Babykakes420
[This review was collected as part of a promotion.] I do like my s25 ultra but the stylus could have been more durable and stays in spot where it's supposed to also I've noticed that on my back side of my phone it has a weak point cuz I noticed on the person's phone that I'm friends with has the s24 their phone is cracked almost in the same exact spot and made the same kind of pattern I guess you would have to say
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello there, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important your device is to you every day, and wanting the device to be durable during your usage for a prolonged period of time. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur during usage. We have provided a link to the Samsung Support Team if you are in need of a repair to your device, or have questions about the experience you mention with your S Pen. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again!
on May 21, 2026
Posted by: Moobs26
[This review was collected as part of a promotion.] The phone is so smooth and the camera is amazing as always. I will attach an image I took. The Galaxy AI and Gemini work flawlessly. My favorite feature as always is the S pen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Revolutionary power and incredible AI editing
on May 21, 2026
Posted by: GalaxyUserTX
[This review was collected as part of a promotion.] I am completely impressed with my new Galaxy S25 Ultra. The performance is extraordinarily smooth, and the display quality is stunning for media consumption. The camera system is on another level, but my favorite part is using the new Galaxy AI tools for photo editing. Being able to remove unwanted objects and perfect my photos directly on the device is incredibly powerful. This phone has become an essential tool for my daily creativity and productivity
Value
5
Written by a customer while visiting Samsung US