Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,178 Reviews)
Rating breakdown 27,178 reviews
5 Stars
23,301
4 Stars
3,011
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Amazing Device
on June 9, 2026
Posted by: Demosky
[This review was collected as part of a promotion.] Galaxy AI helps me take my photo editing to the next level, as a pro photographer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Many Features, It Does Everything + More
on June 13, 2026
Posted by: Ladytcat2003
[This review was collected as part of a promotion.] I upgraded my Note 9 after having it for 8+ years...it was time. This phone has so many features that, here I am over a year with it, and I still haven't used all of the features it has. It also has 2 Sim card slots, so I can add an additional phone number without having to have a seperate phone, if I want to use it as a business phone as well. I have used the "Galaxy AI" to get specific information on searches I've done. That has been TREMENDOUSLY helpful. It's a learning curve for me being a senior but I'm learning. The only 2 things I wish is that they kept the wired headphone port, so charging and listening to music/books/movies,etc...) while charging the phone is possible. And came in more distinct colors, as the gray and the lavender/purple pretty much look the same(light & matalic). But they are still nice colors. I thoroughly enjoy the on board stylus. As a senior with arthritic hands sometimes it's difficult to tap the appropriate buttons on the keyboard, anybody with "word prediction" understands my issue, the on board stylus is definitely a game changer for me. The camera is excellent, but for the fact that there is a significant delay in shutter speed when trying to take a fast picture. If the subject of the picture isn't stationary, chances are you'll miss the picture. But I really don't know if it's a phone issue or a me really "not knowing what I'm doing" issue. There may be something in my settings that I need to do. Anyway, I definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great! This is why I buy Samsung.
on June 14, 2026
Posted by: Gatordptatc
[This review was collected as part of a promotion.] I love my Galaxy S25. I use it to stream, schedule events, stay in touch with family, and many other things. You name it.
My only complaint is that the S pen is now inactive and cannot be used to control the phone. I also wish Samsung would bring back the ability to add memory with an SD card slot.
My only complaint is that the S pen is now inactive and cannot be used to control the phone. I also wish Samsung would bring back the ability to add memory with an SD card slot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 4, 2026
Posted by: ankyhbk
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a triumph of premium engineering, securing its spot as the absolute best flagship Android phone on the market. Samsung has refined the hardware to near perfection with a lighter titanium build, more comfortable rounded edges, and a breathtaking 6.9-inch display that boasts unmatched brightness and anti-reflective clarity. Powered by the Snapdragon 8 Elite chip, its performance is blistering, handling intensive gaming and heavy multitasking without breaking a sweat, all while delivering a massive 1.5 to 2 days of battery life.
The true star of the experience, however, is Galaxy AI, which elevates the phone from a powerful tool to an indispensable daily companion. Seamlessly integrated into One UI 7, Galaxy AI drastically boosts productivity and creativity with several standout features:
Cross-App Actions: You can ask the built-in Gemini AI to execute complex, multi-step tasks across different applications, like extracting travel spots from a YouTube video and instantly saving them to your Notes.
ProVisual Engine & Audio Eraser: The jaw-dropping 200MP camera system uses advanced AI processing to capture stunning low-light imagery, while video editing benefits from an intelligent audio eraser that can target and eliminate distracting background wind or crowd noise.
Writing & Drawing Assist: From generating sleek text rewrites right inside your text boxes to transforming rough sketches into polished graphics, the system seamlessly takes
The true star of the experience, however, is Galaxy AI, which elevates the phone from a powerful tool to an indispensable daily companion. Seamlessly integrated into One UI 7, Galaxy AI drastically boosts productivity and creativity with several standout features:
Cross-App Actions: You can ask the built-in Gemini AI to execute complex, multi-step tasks across different applications, like extracting travel spots from a YouTube video and instantly saving them to your Notes.
ProVisual Engine & Audio Eraser: The jaw-dropping 200MP camera system uses advanced AI processing to capture stunning low-light imagery, while video editing benefits from an intelligent audio eraser that can target and eliminate distracting background wind or crowd noise.
Writing & Drawing Assist: From generating sleek text rewrites right inside your text boxes to transforming rough sketches into polished graphics, the system seamlessly takes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Upgrade
on July 6, 2026
Posted by: MoMo13
[This review was collected as part of a promotion.] I upgraded to the S25 Ultra from the S23 FE and it's been great so far. The most notable difference is in the memory and wireless connections. I rarely deal with lag despite often having around 200 apps installed. The wireless switching on this device is quick and often seamless. I would recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra
on July 8, 2026
Posted by: Loves2shootphotos
[This review was collected as part of a promotion.] I purchased the Galaxy s25 ultra for the camera and galaxy AI features.
Personally I like the camera on the S10+ better.
I like The Galaxy AI feature on this phone, it's like carrying on a conversation with a real person. It's also nice to set up notes and reminders.
Personally I like the camera on the S10+ better.
I like The Galaxy AI feature on this phone, it's like carrying on a conversation with a real person. It's also nice to set up notes and reminders.
Value
3
Response from Samsung USBy R&R Team, July 9, 2026
Hello Loves2shootphotos, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are enjoying the upgraded features of Galaxy AI and how seamless it feels during your usage. We have provided a link to an article to help you with the upgraded camera settings and features for the best possible photos and videos regardless of lighting and setting. We have also provided a link to the Samsung Support Team to assist you if you have questions or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 26, 2025
Posted by: LoveTechTx
[This review was collected as part of a promotion.] Super fast! Seamless action between apps. Amazing picture quality! Favorite Samsung ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE
on February 26, 2025
Posted by: DaGraMommaz
[This review was collected as part of a promotion.] Love this phone it's smooth. Long lasting battery. The speakers are loud enough to hear. Sound quality is fabulous & the Cameras ...Omg Incredible! Getting used to the AI effect too
Value
5
Written by a customer while visiting Samsung US