Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,178 Reviews)
Rating breakdown 27,178 reviews
5 Stars
23,301
4 Stars
3,011
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
My cell is awesomely cool...
on July 7, 2026
Posted by: Navioshkwe
[This review was collected as part of a promotion.] I love my cell,it also does what I ask,it takes good pics...which i can play with,with my AI...it's very fun and addictive!!! There's games,just about anything u want,it's here....thnx Samsung ur phones r great!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 7, 2026
Posted by: Mikpal12
[This review was collected as part of a promotion.] My Samsung Galaxy S25 ULTRA phone with Galaxy AI, or I should say handheld computer has been fantastic, cameras that are built in takes the clearest pictures I have seen yet. I have owned Samsung Galaxy phones for a long time and each one has never let me down, always been the top performer no matter what I may be doing, and now having The Samsung Galaxy AI installed, I can just say what I need the S25 ULTRA to do.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hey Mikpal12, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are finding your new device to be so fantastic, and helpful for your needs every day. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use.
on July 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Since 2006-2007 I have always had samsung phones. I now have the s25 ultra for about a year now, and I got to say they just keep getting better. The features, picture quality,and camera quality are like no other. I love how user friendly samsung makes their products, and how easy it is to get issues solved.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hi there Cali87clm, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are having a great experience with your device, and that you are so happy with the camera quality, and ease of use. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The features on this product is insanely wonderful
on July 7, 2026
Posted by: Cherry2dwrld
[This review was collected as part of a promotion.] This phone is extremely amazing, especially the galaxy AI system. Love the features and all it comes with.
Value
5
Response from Samsung USBy R&R Team, July 9, 2026
Hi Cherry2dwrld, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such a great experience with your device, and that you have been so amazed with Galaxy AI. We have provided a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product. Love the camera and storage
on July 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the AI functionality. This device response quicker and more accurately than before. Camera is great. I like the scan option. Overall I love this device
Value
4
Response from Samsung USBy R&R Team, July 9, 2026
Hi there Lakay1, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the enhanced capabilities of Galaxy AI, quicker response times, and camera quality. We have provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra
on July 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Hi. I have a galaxy s25 ultra. I use it for phone calls, streaming, music, school, work, and sometimes to even watching movies or tv. The only complaint I have is that I only know how to do about 5% of what I can do. Lol. That's on me though because I haven't spent the time to research. The pictures this phone takes is outstanding!! I'm actually really enjoying gallaxy AI on this phone. I also have samsung tvs and a watch.
Value
3
Response from Samsung USBy R&R Team, July 10, 2026
Hi there Galaxygirlimfaroutman, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are pleased with the features and capabilities you have discovered with your device thus far. We have provided links to the full manual and the Samsung Support Team to assist you with fully discovering your new device and answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the device but the speaker blew
on July 9, 2026
Posted by: Saerick
[This review was collected as part of a promotion.] Everything about this device is everything I need. The galaxy AI is awesome. The screen and cameras are incredible. My only gripe is the speaker at the bottom blew after it got wet.
Value
4
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5