Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,178 Reviews)
Open Ratings Snapshot
Rating breakdown 27,178 reviews
5 Stars
23,301
4 Stars
3,011
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,134 out of 1,321
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
Great phone packed with features
on June 29, 2026
Posted by: Vivian
[This review was collected as part of a promotion.] I own a 256gb s25 ultra. I am amazed to see the sleekness of the phone with storage.
I also use beta version to get and test latest features first even before my carrier provides me updates.
The notable feature i use with this phone are
AI assisted call screen
Keyboard with speech to text
Adaptive screen brightness
Digital wellness for screen time.
Camera
Digital zoom helps only sometimes
Photos are good quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has everything!
on June 29, 2026
Posted by: Tanyavabeach
[This review was collected as part of a promotion.] This phone has everything you would ever need! It is very user friendly. The AI galaxy is awesome. I would highly recommend this phone to anyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the Samsung Galaxy S25 Ultra
on June 29, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I love the Galaxy AI feature on my new phone. I was able to bring old photos to life and cherish the videos. I really love the creative studio feature and the AI select from the side bar because it's so easy to access instead of searching for it. This phone has really made my life easier with all the user-friendly features. I can't say enough about it. It really complements my busy lifestyle.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my Ultra!
on June 29, 2026
Posted by: VirtuouslyVee
[This review was collected as part of a promotion.] I use my Galaxy Ultra to stream videos, edit document, upload on social media. The stylus pen is perfect for digitally filling out documents that typically would have been printed out instead. The camera takes amazing pictures and the phone processing speed is very fast. The only downside is it's hard to keep a screen protector on because it lifts on the curved edges.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I actually don't have this phone yet but want it!!
on June 29, 2026
Posted by: Twitchyorb218
[This review was collected as part of a promotion.] I have been with the note series since the 3rd note and it's always amazed me each time with atleast one new feature.. not we have an even better helping hand with AI and it has sure got me out if a pickle a few times...I will always be a fan of samsung especially the nite aka ULTRA. SO WITH THAT thank you very much samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone upgrade
on June 29, 2026
Posted by: Sharpea14
[This review was collected as part of a promotion.] Still getting used to some of the features. Nice phone though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy unreplaceable..
on June 29, 2026
Posted by: Supermar
[This review was collected as part of a promotion.] Great phone specially when you use AI to help you out. Love it ..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong, safety, privacy, easy
on June 29, 2026
Posted by: MerooGad
[This review was collected as part of a promotion.] I did use Samsung products for years, specially the phones. It's easy in the same time have a good privacy, and safety.
Using also Galaxy AI. Was a great experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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