Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
I love it
on May 25, 2026
Posted by: Kitakita
[This review was collected as part of a promotion.] Great phone works amazing and its a great color and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone
on May 25, 2026
Posted by: JoshA95
[This review was collected as part of a promotion.] Definitely a worthwhile option. Miss the edge screen. Has been reliable for a couple years now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really adore this phone. Runs smoothly.
on May 25, 2026
Posted by: Jakey813
[This review was collected as part of a promotion.] Everything about this phone i really love. Apps run smoothly, its easy to download and change features, and themes. Galaxy AI had really helped me on a daily basis. From timers, to appointment reminders, or just random questions the kids want to know. Every time I upgrade to a new Samsung phone the features and usability seem to get better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Performance, But Missing Some Polish
on May 25, 2026
Posted by: sendtonirav
[This review was collected as part of a promotion.] I’ve been using my new Galaxy S25 Ultra primarily for work and streaming. Overall, the phone is a powerhouse with a stunning display and impressive performance. Galaxy AI features have been helpful for summarizing notes and editing photos quickly.However, I have a couple of concerns. The battery life hasn't quite lived up to expectations for a flagship device, often feeling a bit tight by the end of a long day. Additionally, I’m disappointed that it doesn't offer all of Google’s standard features. Specifically, the experience for setting up and switching between multiple accounts is cumbersome and not as seamless as it is on other Android devices. It's a "good" phone, but these software and battery hurdles keep it from being perfect.
Galaxy ai by itself is great.
Galaxy ai by itself is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing 5-star performance and display
on May 25, 2026
Posted by: LovemyS25ultra
[This review was collected as part of a promotion.] I am incredibly satisfied with the Galaxy S25 Ultra. The performance is incredibly fast, handling everything from intensive multitasking to demanding applications without a single stutter. The screen is stunningly bright and clear, and the battery life easily carries me through a full day of heavy use. The camera quality is also outstanding, capturing sharp, detailed photos in any lighting condition.
The only downside is that the S Pen no longer controls the camera like it did on the S24 Ultra. I really wish it still had that functionality for remote shots. However, the phone is still a five-star device all around for its incredible hardware and performance.
The only downside is that the S Pen no longer controls the camera like it did on the S24 Ultra. I really wish it still had that functionality for remote shots. However, the phone is still a five-star device all around for its incredible hardware and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on May 25, 2026
Posted by: Rickytwitch
[This review was collected as part of a promotion.] Battery life is amazing and I live all the options to customize fonts themes and icons with Samsung Ai it's easy to look things up and one of my favorite features is the camera. I take alot of pictures mostly nature/landscape and the settings on the camera make the pics look amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I haver owned
on May 25, 2026
Posted by: David56
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25 Ultra, and it has exceeded all my expectations. The hardware is top-notch, but what really sets it apart is the integration of Galaxy AI features that make everyday tasks smarter and more efficient.
This phone is a absolutely amazing there is absolutely zero lag and all apps are responsive and smooth highly recommend!
Galaxy AI shines through with intelligent photo editing, real-time translation during calls, and helpful AI summaries of long articles or notes. Combined with the blazing-fast processor, the stunning display, and excellent battery life, this phone feels futuristic. The S Pen support adds even more versatility for work and creativity.
If you're looking for a powerful, AI-enhanced flagship, the Galaxy S25 Ultra is an outstanding choice. I couldn't be happier with it!
This phone is a absolutely amazing there is absolutely zero lag and all apps are responsive and smooth highly recommend!
Galaxy AI shines through with intelligent photo editing, real-time translation during calls, and helpful AI summaries of long articles or notes. Combined with the blazing-fast processor, the stunning display, and excellent battery life, this phone feels futuristic. The S Pen support adds even more versatility for work and creativity.
If you're looking for a powerful, AI-enhanced flagship, the Galaxy S25 Ultra is an outstanding choice. I couldn't be happier with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It does all the things!
on May 25, 2026
Posted by: Lumiela
[This review was collected as part of a promotion.] I used my phone for everything. From creating AI photos for my D&D group to using AI to help me with my school work and projects. I love how Intuitive my phone e has become over the years. I honestly could not be happier. Ive been using Samsung products for over 20 years. My TV is a Samsung. I have 2 Samsung watches. All of my phones have been Samsung since 2010. Im a loyal customer
Value
4
Written by a customer while visiting Samsung US