Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,178 Reviews)
Rating breakdown 27,178 reviews
5 Stars
23,301
4 Stars
3,011
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
I have it at 4 stars
on June 29, 2026
Posted by: TBSinatra
[This review was collected as part of a promotion.] I use this phone for a multitude of different things. The galaxy ai functions come handy with the creative artistic things i do alo guide my profession. The only thing I dont like is my S-pen my older galaxy note 20 ultra S-pen was 10x better with its Bluetooth S-pen I shoot a lot videos pictures solo. And the S-pen gave me that freedom to control the shutter remotely
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone change I needed
on June 29, 2026
Posted by: supertequeno
[This review was collected as part of a promotion.] One of the best integrations has been Galaxy AI. The way I work with my S25 Ultra has changed a lot. I generate texts, search and generate images for my videos on YouTube. The workflow of my scripts is much faster. The quality of the photograph and video is great. I use my phone as the main camera in most of my videos and live streams for its quality and practicality. Definitely the best team change I've ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of operation
on June 29, 2026
Posted by: Sparkle
[This review was collected as part of a promotion.] The phone is super easy to operate and love the functions. I love the ease of the Galaxy AI too. So much fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra glow and grows.
on June 29, 2026
Posted by: Davicho999
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is a very impressive phone. Ever since I started taking view pictures, ive noticed that the standard camera is absolutely crazy, capturing great details, but switching to the Pro mode takes the photography experience to an entirely new level with its adjustable controls. I also love the Galaxy AI features, specifically the AI Erase feature, which lets me effortlessly clean up unwanted objects from my shots in seconds. It makes photo editing incredibly fast and fun.While the photography and AI are top-tier, there is room for improvement. I believe that Samsung removing the Bluetooth connectivity from the built-in S Pen has hurt most samsung galaxy ultra users, which completely takes away the ability to use it as a remote camera shutter. Overall this phone is great for gaming as well with the 120 FPS and its strong processer. There's room for new developments but there will never be perfection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The premier flagship device!
on June 29, 2026
Posted by: SiNEnvy42
[This review was collected as part of a promotion.] From the camera, to the display, to the intuitive galaxy ai, to the ridiculously long battery life. The s26 ultra cements it's reputation as the top phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need and more.
on June 29, 2026
Posted by: Laurip
[This review was collected as part of a promotion.] I'm a dog breeder and Ai very helpful with help in photos and videos of puppies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Daily Use Samsung 25 Ultra
on June 29, 2026
Posted by: SilenceNoPing
[This review was collected as part of a promotion.] All right so you see Galaxy AI settings on a daily not right now I'm doing outdoor projects so it's helping with creative builds for my Landscaping projects utilize it for my magic card Gathering commander deck builder. It does suck that sometimes the voice assistance doesn't work or reset my phone and it really comes out inconvenient times like when I'm driving and I really need to use the hands-free stuff so that's a really disappointment
Value
2
Response from Samsung USBy R&R Team, July 1, 2026
Hi there SilenceNoPing, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. These experts can help you determine the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on June 29, 2026
Posted by: KELLZ1
[This review was collected as part of a promotion.] I love all the new enhancements on the galaxy AI, editing tools for pictures. All
Value
5
Written by a customer while visiting Samsung US