Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
no major update went backward
on May 25, 2026
Posted by: jeffyk7
[This review was collected as part of a promotion.] There were no major updates for this phone, and they've been back or with the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: Galaxylove1
[This review was collected as part of a promotion.] Galaxy AI. And split screen is my favorite. The pen is great. Full control of applications
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship phone with flagship performance
on May 25, 2026
Posted by: TechExplorer
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 and it's been an excellent experience so far. The phone feels fast and responsive, with smooth performance whether I'm using it for work, streaming, browsing, or multitasking. The display is beautiful, bright, and very sharp.
One of my favorite features has been Galaxy AI. The photo editing tools are surprisingly useful and make editing pictures quick and effortless. Removing unwanted objects, improving images, and making small adjustments feels almost effortless and saves a lot of time.
The camera quality is excellent, battery life has been reliable throughout the day, and overall the phone feels premium. Samsung did a great job balancing performance, features, and user experience. Very happy with the upgrade.
One of my favorite features has been Galaxy AI. The photo editing tools are surprisingly useful and make editing pictures quick and effortless. Removing unwanted objects, improving images, and making small adjustments feels almost effortless and saves a lot of time.
The camera quality is excellent, battery life has been reliable throughout the day, and overall the phone feels premium. Samsung did a great job balancing performance, features, and user experience. Very happy with the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product very durable tons of features
on May 25, 2026
Posted by: LoveS25
[This review was collected as part of a promotion.] Very durable phone with a big screen it has tons of features and easy to use. I love my S25 ultra Galaxy it is the best phone one could have!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with this phone!
on May 25, 2026
Posted by: SamsungFan7
[This review was collected as part of a promotion.] The integrated Galaxy AI has helped my productivity in everyday work tasks, as well as ease of shopping for quality and safe products.
I find myself using the daily activity tracker way more than I expected and it has driven me to exceed my physical activity goals.
I absolutely love the anti-reflective display. It has been so helpful in the high sun levels of Florida.
Overall this phone has made my everyday life improve. The ease of use. The customization abilities. The easy integration to all my other samsung products has been amazing.
Absolute 10 out of 10
I find myself using the daily activity tracker way more than I expected and it has driven me to exceed my physical activity goals.
I absolutely love the anti-reflective display. It has been so helpful in the high sun levels of Florida.
Overall this phone has made my everyday life improve. The ease of use. The customization abilities. The easy integration to all my other samsung products has been amazing.
Absolute 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Low battery quality
on May 25, 2026
Posted by: Powersamsung
[This review was collected as part of a promotion.] Just under 1 year of 1TB and the battery 3 times a day you have to charge it I do not like that of this model everything else very good
Value
2
Response from Samsung USBy R&R Team, May 28, 2026
Hello Powersamsung, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations, or your usage is interrupted by needing to charge throughout the day. We have provided links to guides to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has grate futures
on May 25, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy ai has been so helpful with alot and I love the quality of this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 25, 2026
Posted by: Eyeguy
[This review was collected as part of a promotion.] The AI is very intuitive. The device has ample storage and is very fast.
Value
5
Written by a customer while visiting Samsung US