Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,187 Reviews)
Open Ratings Snapshot
Rating breakdown 27,187 reviews
5 Stars
23,308
4 Stars
3,013
3 Stars
529
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5 out of 5
5
Great phone fast and good batterylife
on May 25, 2026
Posted by: Mraw024
[This review was collected as part of a promotion.] Ive had 0 issues with the s25 ultra ive even dropped it a few times durable is that department. All the updates that have been released for the device havent caused any slow downs. I use it for mistvof the day streaming music all while in a very hot kitchen for 12 plus hours no crazy battery drainage and now over heating.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on May 25, 2026
Posted by: Love2can
[This review was collected as part of a promotion.] I use the AI feature a lot in recipes and pic descriptions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Miss the old ways
on May 25, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I love my phone. The picture quality is phenomenal. The streaming quality is top notch. The AI feature helps me with so much in my every day life from responding to emails to posting on social media. The one thing I miss is the ability to set individual ringtones for text messages and notifications.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra Love it!!
on May 25, 2026
Posted by: Nelle90
[This review was collected as part of a promotion.] Love this device. Great camera quality and amazing sound. Phone is so much louder than I thought it would be. Easy to use .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on May 25, 2026
Posted by: Lunabear0
[This review was collected as part of a promotion.] I love everything about this phone and its software. With the pen im able to create art on the go. Thanks to Galaxy AI im able to turn my art into anything I want as well as get new ideas. I will always stick with galaxy s series phones because they are truly amazing and keep getting better through out the years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It does all the things!
on May 25, 2026
Posted by: Lumiela
[This review was collected as part of a promotion.] I used my phone for everything. From creating AI photos for my D&D group to using AI to help me with my school work and projects. I love how Intuitive my phone e has become over the years. I honestly could not be happier. Ive been using Samsung products for over 20 years. My TV is a Samsung. I have 2 Samsung watches. All of my phones have been Samsung since 2010. Im a loyal customer
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful upgrade
on May 25, 2026
Posted by: Eagles59
[This review was collected as part of a promotion.] I only used to buy Galaxy notes but they discontinued them. So I upgraded to a Galaxy S25 Ultra. It was a perfect upgrade and love this phone. Highly recommend it! Galaxy AI is fun to use and I'm learning more everyday using it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love with the phone
on May 25, 2026
Posted by: Girl26
[This review was collected as part of a promotion.] Is a good phone I dont have any complains about the phone... good quality and photo are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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