Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
The Special One
on February 18, 2025
Posted by: SAMYSAM561
[This review was collected as part of a promotion.] I mean I have always been a fan of galaxy phones since the first S, I took a little break after the s4 and switched to other brands and experimented with other androids, never ios though because I am and always be team android, but after a while I switched to the s24 ultra and I really enjoyed having it in my pocket, the camera is just phenomenal, battery life was great, pretty snappy, I also loved having the bluetooth S pen whenever I was out with the family I could snap photos with it, anyway when the s25 ultra came out I was really excited, I really wanted to be on the latest and greatest so I went ahead and traded my s24 ultra and got me the new s25ultra, so far I am loving almost everything about the phone, still getting use to the ui, loved the rounded edges, loved the small bezells, the snapdragon elite chip is truly a powerhouse, the cameras are great, battery life is on the same level as the previous gen, I am really disappointed with the lack of the bluetooth on the S pen, wasn't really necessary from samsung to get rid of a feature that was great, you won't need it until you do, same goes for SD card support, people who take a lof of photos and videos need a lot of storage so hope one day they bring it back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse of innovation
on February 18, 2025
Posted by: Ferchy
[This review was collected as part of a promotion.] Display is clear and smooth
Best Front camera pictures I have seen
Battery last longer
AI features are awesome
Best Front camera pictures I have seen
Battery last longer
AI features are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy S25 Uktra
on February 18, 2025
Posted by: Somegalaxyguy
[This review was collected as part of a promotion.] The new S 25 continues to build on what Samsung has already established with its device. The new features including seamless actions across apps, Now Brief, and Audio Eraser are great additions.
Just another great device making everyday life all around more enjoyable and easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design
on February 18, 2025
Posted by: Gesner
[This review was collected as part of a promotion.] I love the design this phone has, camera is amazing, overall this phone is so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Switching from fold 4
on February 18, 2025
Posted by: Phonehome
[This review was collected as part of a promotion.] Overall build quality feels very premium and all of the UI actions are very smooth. Speeds across pretty much any action seem greatly improved as well as improved battery life vs. yhe fold 4. I have encountered a few bugs in the software such as the camera frame rate dropping to ~10 when using the flash during videos as well as the settings pull down getting stuck on the screen but both were resolved by restarting the phone.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Apart from that I'm definitely missing the Bluetooth features on the S pen. My phone before the fold4 was a note 20 Ultra and I didn't realize how much I used the air actions until I was automatically trying to make an air "V" action which I bound on the note to instantly take a screenshot and open screenwriting on it. The AI features I would say are 90% of the way there. Sometimes I will ask gemini a question about where a restaurant is or what time something opens and it'll reply that it's only a LLM and doesn't have access to that kind of information.
The best face feature in photos has already been helpful for group photos and the audio eraser for videos definitely has potential. I've used the auto table maker from writing assist to quickly organize some vacation ideas into a spreadsheet which was pretty handy as well. When the AI feature work correctly they're actually pretty impressive.
Overall great hardware, mostly issue free software, and almost ready AI integrations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is good and usefull
on February 18, 2025
Posted by: Kevin25
[This review was collected as part of a promotion.] The design feels more polished, with a slimmer profile that makes it more comfortable to hold, though it’s still a large device. The 6.9-inch AMOLED display is stunning, delivering vibrant colors and deep blacks, but at this point, Samsung’s display technology is expected to be excellent rather than surprising. Performance is as fast as you’d hope, handling multitasking, gaming, and high-resolution video editing with ease, though real-world use doesn’t always reveal a dramatic leap from last year’s model. AI integration is the phone’s big new push, with real-time translation, text summarization, and enhanced voice assistance, but these features, while promising, sometimes feel like a work in progress rather than a game-changer. The camera system is versatile and produces outstanding results, especially in low light, but Samsung’s software processing still has a tendency to over-sharpen images. Battery life remains solid, lasting a full day even under heavy use, and while fast charging is improved, it still lags behind some competitors. Overall, the Galaxy S25 Ultra is an incredibly capable device, but its biggest innovations feel more iterative than revolutionary, making it a great phone—but not necessarily an essential upgrade for S23 Ultra users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos!
on February 18, 2025
Posted by: Htownnnn
[This review was collected as part of a promotion.] I am loving the new S25 Ultra. It takes AMAZING photos! Runs smooth and great image quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Amazing S25 Ultra
on February 18, 2025
Posted by: ARRRGH
[This review was collected as part of a promotion.] This device wins the phone battle!
- best display
- best processor
- great OS
- best camera
- stylus support
- leading AI
- best processor
- great OS
- best camera
- stylus support
- leading AI
Value
5
Written by a customer while visiting Samsung US