Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
A great phone with a few small issues
on February 18, 2025
Posted by: bigm101
[This review was collected as part of a promotion.] The phone itself is great. A nice size, easy to handle, a beautiful exterior, etc. However, the lack of Bluetooth functionality with the S pen was somewhat disappointing. Also, had an instance a few days after ownership where the entire system froze, and would not let me restart, causing me to do a hard force reboot, not sure if it was a fluke, or bug, but it has only happened once, so nothing too concerning yet. Overall a solid phone, but missing some much needed features with the S pen. I will say the audio eraser is a fun new feature that is easy to access and play with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely happy with this phone!
on February 18, 2025
Posted by: AndyM521
[This review was collected as part of a promotion.] I wasn't going to upgrade this year, but decided to do it anyway because of the amazing deals they were offering for the S23 Ultra that I previously had. I'm very happy with this phone, just like all of my other Samsung phones it works flawlessly, I really enjoy the flat display over the curved display. A lot of people have been complaining about the S-Pen not having Bluetooth but I haven't missed it at all, it wasn't something I used regularly. I love the battery life, the screen, the customization, definitely happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 18, 2025
Posted by: Brentk
[This review was collected as part of a promotion.] Awesome phone no more rounded edge screens. AI functions are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible camera, ultra rich in features
on February 18, 2025
Posted by: RockyMountainTraveler
[This review was collected as part of a promotion.] Waking up every morning with a curated breakdown of what's most important to me with the Now Brief feature helps me prepare to have the best day every day. As someone who uses their device to record conversations, meetings and phone calls every day, the audio eraser feature elevates the S25 Ultra from being just a phone to technologically advanced personal companion that I couldn't imagine living life without. Thag goes without talking about the massive upgrades to the camera. Seeing the phone seemingly improve the picture quality of most photos instantaneously after hearing the shutter click is a sight to behold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse of innovation.
on February 18, 2025
Posted by: Pizza4Me
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an impressive device with several standout features. One of the most notable is its ability to perform seamless actions across apps, thanks to its advanced AI capabilities. This feature allows for efficient multitasking, making it easier to manage tasks without switching between apps constantly.
The Now Brief feature, while somewhat underwhelming, provides a quick glance at important information. However, it could benefit from more customization options to make it more useful.
The phone's audio capabilities are excellent. The stereo speakers deliver a superior sound experience, with enhanced bass and low frequencies.
The S25 Ultra also boasts a fantastic 6.9-inch Dynamic AMOLED 2X display with a 120Hz refresh rate, making it ideal for watching videos and gaming. The camera system is superb, with a 200MP main sensor and support for crisp HDR video.
Overall, the Galaxy S25 Ultra offers a powerful performance with the Snapdragon 8 Elite for Galaxy, long battery life, and advanced AI features that enhance the user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome Galaxy s25 ultra
on February 18, 2025
Posted by: Mikhail
[This review was collected as part of a promotion.] This is Galaxy S25 ultra it's really good. I am really excited and grapefruit that they created the phone to look and feel and presents itself like this. This is how the phone should have looked in the beginning. It is truly an amazing phone.
I could not give 5 stars because they took away a great feature. Which was the bluetooth functionality of the S pen. While they claim a lot of people did not use it. This was one of the features that I loved to use when taking selfies and setting my phone up on a tripod. But other than that, this phone is extremely well built. Thanks samsung, but please bring back the Bluetooth functionality on the S26 ultra. And please keep it this boxy. Look, feel shape with the tiny curve corners. And if you have to make some type of changes to the design, just change the camera layout in the back, but everything else is perfect, you nailed it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Forever Samsung User
on February 18, 2025
Posted by: Thedarkspirit
[This review was collected as part of a promotion.] I always get the new Samsung phones each year, let me tell you.. each one gets better. With this new Samsung S25 Ultra I love the thickness of the sides, makes it easier to hold but elegant.
I love how they keep the heaviness of the phones, not many people like it but I love it.
Love the new 'Now Brief' feature! The widget was on my phone when I got it and I left it there, its such a cool feature about the weather, news, and even asks how you're doing throughout the day.
I use my phone for day to day tasks, gaming, Samsung notes and watch videos. When I game, the picture and sound is so much clearer on this phone. Picture quality is so much more HD and vivid.
Love this phone xxxo
I love how they keep the heaviness of the phones, not many people like it but I love it.
Love the new 'Now Brief' feature! The widget was on my phone when I got it and I left it there, its such a cool feature about the weather, news, and even asks how you're doing throughout the day.
I use my phone for day to day tasks, gaming, Samsung notes and watch videos. When I game, the picture and sound is so much clearer on this phone. Picture quality is so much more HD and vivid.
Love this phone xxxo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerhouse with one missed note
on February 18, 2025
Posted by: AudgePodge89
[This review was collected as part of a promotion.] Camera: The Star of the Show
Hands down, my favorite feature of the S25 Ultra is its camera. Samsung has once again raised the bar, delivering stunning image quality with its upgraded sensor and AI-enhanced processing. Whether it’s crisp daytime shots, ultra-clear zoom capabilities, or low-light photography that actually looks natural, this camera is an absolute joy to use. The 200MP sensor ensures breathtaking detail, and the improved periscope zoom makes capturing distant subjects effortless. If mobile photography is a priority, this phone is hard to beat.
Hands down, my favorite feature of the S25 Ultra is its camera. Samsung has once again raised the bar, delivering stunning image quality with its upgraded sensor and AI-enhanced processing. Whether it’s crisp daytime shots, ultra-clear zoom capabilities, or low-light photography that actually looks natural, this camera is an absolute joy to use. The 200MP sensor ensures breathtaking detail, and the improved periscope zoom makes capturing distant subjects effortless. If mobile photography is a priority, this phone is hard to beat.
S Pen: A Step Backward
However, my biggest disappointment is the removal of Bluetooth functionality from the S Pen. While the stylus still works for writing, sketching, and navigating the UI, losing the remote control features is a letdown. I used to love using it for taking hands-free photos, controlling presentations, and navigating media. Without Bluetooth, the S Pen feels like a step backward rather than an improvement.
However, my biggest disappointment is the removal of Bluetooth functionality from the S Pen. While the stylus still works for writing, sketching, and navigating the UI, losing the remote control features is a letdown. I used to love using it for taking hands-free photos, controlling presentations, and navigating media. Without Bluetooth, the S Pen feels like a step backward rather than an improvement.
The Galaxy S25 Ultra is an incredible device, especially for those who love photography and top-tier performance. The loss of Bluetooth in the S Pen is frustrating, but it’s not a deal-breaker. If you can live without those remote functions, this phone remains one of the best on the market
.... also unsure if I like the uncurved design of the screen.
.... also unsure if I like the uncurved design of the screen.
Value
4
Written by a customer while visiting Samsung US