Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Good phone !
on February 18, 2025
Posted by: Rjc3344
[This review was collected as part of a promotion.] 1st of all I'm coming off of a S22ultra so right away the battery life and antenna have knocked my socks off .. here I was blaming my service provider for spotty 5G service , yet all I needed was a phone with better antenna ! Battery life is amazing ... I heard allot of ppl complaining because samsung did not go to the newer battery technology but what ever they did with this one has my phone lasting 2 days on a charge! Excellent!
All in all i haven't dug that deep into phone but my surface impression is A+
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Functionality, practicality, refined.
on February 18, 2025
Posted by: NotQuiteaNinja
[This review was collected as part of a promotion.] The S25 Ultra has been the perfect phone for me. The screen is beautiful and responsive. The multitasking and integration with other devices is incredibly convenient. And the Ai features have increased my productivity and the ease of use. The Now Brief has been a morning time saver for me. Something else that I really appreciate that a lot of people overlook is the audio quality- the S25 Ultra plays nice with an external DAC and delivers amazing audio quality via the UHQ Upscaler in the sound settings. Ultra high resolution audio is now far more accessible to me because of this, which means I'll get to experience some hi-res albums in better audio quality than I've ever had access to. Overall this is I've of the best purchases I've ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on February 18, 2025
Posted by: Tavoom
[This review was collected as part of a promotion.] I was on the fence about upgrading from the S24 Ultra to the S25 Ultra. I am very glad that I did. The new design has a much better look and feel. I am very impressed with the performance too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Liking this phone so far
on February 18, 2025
Posted by: Phoneuser
[This review was collected as part of a promotion.] Had my s25 ultra for about a week now and I like it. Screen looks great, runs smooth, and battery life is great so far. The only things that take some getting used to are the notification pull down menu and the flat sides. Coming from an a22 with rounded sides, it's not quite as comfortable to hold.
The now brief seems like it will be useful once it gets my interests and preferences.
The now brief seems like it will be useful once it gets my interests and preferences.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra 2 week experience
on February 18, 2025
Posted by: Jon007
[This review was collected as part of a promotion.] I use my phone for a wide variety of tasks. Everything from taking photos, work related office applications to some minor gaming. I do love the phone overall. Here are the amazing parts:
-display; especially the anti reflective coating
-performance coming from a S21 Ultra
-weight reduction is very welcome
-new AI functionality is a nice to have but not the best thing since sliced bread for me
-so far seems to stay cooler than my s21 ultra but does heat up when stressed
-Style wise I prefer the rounded corners for durability and comfort reasons
-Love DeX. This feature should be promoted more
-display; especially the anti reflective coating
-performance coming from a S21 Ultra
-weight reduction is very welcome
-new AI functionality is a nice to have but not the best thing since sliced bread for me
-so far seems to stay cooler than my s21 ultra but does heat up when stressed
-Style wise I prefer the rounded corners for durability and comfort reasons
-Love DeX. This feature should be promoted more
The things that are concerning or could use improvement:
-battery and cameras are great but could use improvement especially compared to some of the new Chinese phones on the market which are superior
-duplicate apps for certain things makes a confusing end user experience. Example: Bixby and Gemini. Functionality should converge without requiring both.
-Not a huge fan of the camera rings and overall camera lenses protruding out but this can be solved with a case
-S pen. No bluetooth functionally is sad. I would recommend getting rid of it completely and freeing up internal space to allow for better cameras and battery. People can always buy a separate S pen and case like I did with the S21 ultra.
-battery and cameras are great but could use improvement especially compared to some of the new Chinese phones on the market which are superior
-duplicate apps for certain things makes a confusing end user experience. Example: Bixby and Gemini. Functionality should converge without requiring both.
-Not a huge fan of the camera rings and overall camera lenses protruding out but this can be solved with a case
-S pen. No bluetooth functionally is sad. I would recommend getting rid of it completely and freeing up internal space to allow for better cameras and battery. People can always buy a separate S pen and case like I did with the S21 ultra.
Overall great phone with constant improvements generationally. However, not a revolutionary improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on February 18, 2025
Posted by: Churro777
[This review was collected as part of a promotion.] Highest quality thing I felt in my hand for a good while, works like a dream, massive upgrade from my Z Flip 6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
awesome phone
on February 18, 2025
Posted by: mayraunicorn
[This review was collected as part of a promotion.] love my camera beautiful pics. seeing tv apps on phone is great and audio is good. got ultra like the size it's bigger and easier too read n type on it larger viewing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Remides me of my note 20 ultra 5G
on February 18, 2025
Posted by: Bigd2story
[This review was collected as part of a promotion.] Remides me of my note 20 ultra 5G, but it's faster, more long lasting battery and much smoother cpu.
Value
5
Written by a customer while visiting Samsung US