Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Very fast and is great at running games.
on February 18, 2025
Posted by: somethinggalaxy
[This review was collected as part of a promotion.] I found that the pho e is really good at running games and it is nice how easy it is to use the file system. I appreciate the large screen and how responsive the touch screen is. The face scanner needs some work but the fingerprint scanner does work really fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on February 18, 2025
Posted by: JimmyC
[This review was collected as part of a promotion.] Love everything about this phone. Only disappointment is the inability of the S pen as a Bluetooth function like it's predecessor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on February 18, 2025
Posted by: Binky774
[This review was collected as part of a promotion.] The Samsung S25 impresses with its innovative approach to user experience and performance. One of the standout features is its ability to facilitate seamless actions across features, allowing users to switch between tasks and applications effortlessly. This fluidity enhances productivity, making the device feel intuitive and responsive.
In the realm of communication and media, the S25 includes the impressive "audio eraser" technology, which effectively minimizes background noise during calls and recordings. This feature is a game-changer for anyone who needs clear audio in bustling environments, ensuring that conversations and content are crisp and understandable.
Design-wise, the device has been streamlined, with a focus on usability that is now brief yet powerful. The S25 combines sleek aesthetics with a compact form factor, making it a pleasure to handle while remaining highly functional.
Overall, the Samsung S25 delivers on its promises, making it a worthy addition to the flagship lineup. The combination of seamless feature interactions, advanced audio capabilities, and a refined design makes it a strong contender in today’s smartphone market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than you think
on February 18, 2025
Posted by: Davetheman
[This review was collected as part of a promotion.] So this phone has had a lot of bad talk about it because of the blue tooth feature being removed from the pen honestly..... This phone rocks the battery is great the camera is amazing and the software is by far the best right now I understand the Bluetooth with the spen is a loss but this powerhouse make up for it everywhere else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice build quality
on February 18, 2025
Posted by: Gilbert
[This review was collected as part of a promotion.] I really like the screen being flat instead of curved and back not being glass. The only thing that's annoying is the cameras sticking out so much. It won't lay flat on a table because of the big cameras on the back.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hello Gilbert, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the features and capabilities of your new phone. We recommend protective cases on all devices to help ensure protection from any accidental bumps and drops. This may offer you more comfort when placing your phone on a desk and that it will not feel as unbalanced. We appreciate you being a Samsung customer, and hope you'll reach out to us again with questions or additional feedback. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is fantastic and does what is expected.
on February 18, 2025
Posted by: Alexus
[This review was collected as part of a promotion.] The phone is great and I am pleased with the battery performance. My old s22 drained the battery very quickly, therefore the upgrade. The biggest downside of the new phone is NO BLUETOOTH ON THE S PEN.
PLEASE BRING IT BACK 🙏
PLEASE BRING IT BACK 🙏
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile and powerful.
on February 18, 2025
Posted by: Kedorlaomer
[This review was collected as part of a promotion.] It's a finely tuned phone and its AI is amazingly useful. Your data isn't shared with external servers, everything stays local.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice upgrade but not very durable
on February 18, 2025
Posted by: Joeinthehills
[This review was collected as part of a promotion.] I've had the S25 Ultra for 2 weeks. Overall it's a nice phone but I dropped it today from pocket height and the back glass completely shattered. For the price I would expect a little more durability.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hello Joeinthehills, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your device is to you every day, and how frustrating it can be when damage occurs. We always recommend protective cases on all devices to protect from accidental bumps and drops. We have provided a link to the Samsung Support Team if you would like to discuss any repair options available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US