Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Great features
on February 19, 2025
Posted by: Lovelyshop
from Bay point
Expertise:Expert
The best! I liked very much Samsung, I love you!!!!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally Love it
on February 19, 2025
Posted by: GalaxyThiccPro
[This review was collected as part of a promotion.] Love my new 25ultra.
As a Galaxy fan i notice the upgrades to this device. Totally love the new camera
And the new display features.
And cant forget about the now brief button and how easy it is to customize to your like.
Overall I love my new phone
Perfect combination with my new buds and Galaxy watch.
As a Galaxy fan i notice the upgrades to this device. Totally love the new camera
And the new display features.
And cant forget about the now brief button and how easy it is to customize to your like.
Overall I love my new phone
Perfect combination with my new buds and Galaxy watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrades
on February 19, 2025
Posted by: Thomas
[This review was collected as part of a promotion.] Upgraded from a s21 ultra big difference. Easy to transfer from my old phone to my new phone. Love the translation feature. Have been using it for work . Love having S pen back in the phone. Very easy to go between apps with a quick swipe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone till now..
on February 19, 2025
Posted by: FullSend
[This review was collected as part of a promotion.] Great phone with great features. The battery life is excellent. Operation phone is very smooth. Seamless actions across apps, really like the Now Brief, I tried the Audio Eraser and it really works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on February 19, 2025
Posted by: AAron18
[This review was collected as part of a promotion.] I have had the S25 Ultra for a couple weeks now. Coming from the S23 Ultra, this phone is a reasonable upgrade and worth the money, IMO.
The software is better polished and more visually appealing. The hardware can power through any task I've tried so far.
I'm not happy that the BT functionality was removed from the pen, despite the fact that it wasn't something I used regularly.
Well done, Samsung!
The software is better polished and more visually appealing. The hardware can power through any task I've tried so far.
I'm not happy that the BT functionality was removed from the pen, despite the fact that it wasn't something I used regularly.
Well done, Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 19, 2025
Posted by: Joker0650
[This review was collected as part of a promotion.] The product is well-designed and performs as expected. The build quality is solid, and it functions smoothly without any issues. It meets the described specifications and delivers a good user experience. Would recommend to others looking for a reliable option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great! Need bluetooth S pen!
on February 19, 2025
Posted by: TheHex
This phone is great, love it! Would be a 5/5 stars but samsung just had to remove the bluetooth s pen. The pen is basically what makes the ultra an ultra! Overall great, if samsung ever adds it again I will gladly change review to 5 stars.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 21, 2025
Hi there TheHex, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We are happy to hear you are overall pleased with your new phone. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the full device manual. This will help you discover voice controls and hand gestures that can help you achieve these S Pen features. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 19, 2025
Posted by: Crow13
[This review was collected as part of a promotion.] Love this phone but I am disappointed that they got rid of the Bluetooth S pen. I always loved using the gestures with it and being able to use it to take pictures instead of having to use the timer on the phone
Value
4
Written by a customer while visiting Samsung US