Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
1
problems with Updates
on February 21, 2025
Posted by: Belle
I have had update problems. I want my old Note 10 back.
Response from Samsung USBy R&R Team, February 24, 2025
Hi Belle, we appreciate you sharing your experience with your Samsung Galaxy S25 Ultra with us. We completely understand how important the software and security updates are to ensure you have the most up to date features and feel confident in the security. We have provided a link to the Samsung Support Team to help you troubleshoot and resolve this experience with updates you have available on your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Motoralas Metros T Nobles😀
on February 21, 2025
Posted by: Charles Jr Avery
Expertise:Intermediate
Not needs get in way of call up not known of districts.?
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from the Note 20
on February 21, 2025
Posted by: DaHatefulNate
[This review was collected as part of a promotion.] I finally made the jump from my Note 20. So far I love the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good picture quality
on February 21, 2025
Posted by: MysticR4v3n
[This review was collected as part of a promotion.] I mainly take pictures on my phone. I upgraded from an S22 Ultra. The camera quality on the S23 and S24 Ultra were not up to par on the pictures I took so I never upgraded. There are also so many new features on the S25 that I use. My main favorite is Quick Share. I use it a lot when I transfer my drawing projects or any other projects in working on to my tablet with ease. I don't have to send it through email or do any extra steps. All I have to to is hit the share button and my tablet immediately shows up making it easy to transfer my projects around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good improvement
on February 21, 2025
Posted by: Keiran
[This review was collected as part of a promotion.] This generation has shown a big improvement, not only in hardware, but in the software department as well. The new "Now Brief" function has become a welcome addition to my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 21, 2025
Posted by: Acdc4Life
[This review was collected as part of a promotion.] I love this phone. Everything is fantastic and meets my needs. Photography is amazing quality and speed of the phone is awesome. I docked 1 star because of not having Bluetooth with the s pen anymore. I miss that feature and it was useful for me. All in all, an awesome phone with great specs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great cameras
on February 21, 2025
Posted by: JCS25u
[This review was collected as part of a promotion.] Noticeably lighter than the S24 ultra. Good battery life and improved cameras. Nice upgrade except for the lack of Bluetooth S-pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente.
on February 21, 2025
Posted by: Rodri94
[This review was collected as part of a promotion.] El dispositivo es muy novedoso y cómodo de agarrar, se siente mas pequeño y mas ligero que su antecesor, pero de pantalla incluso es un poquito mas grande. Los coles se ven espectaculares y la nueva versión de software lo hace mas soficisticado e interactivo, además que la IA hace de las suyas para brindar una experiencia única, haciendo que te sientas satisfecho con la compra.
Lo único que lamento es que quitaran el Bluetooth del spen, era muy versátil y funcional
Value
5
Written by a customer while visiting Samsung US