Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Este producto cumple con todas mis necesidades
on February 25, 2025
Posted by: Daniellugo
[This review was collected as part of a promotion.] Este producto es efectivamente eficiente Samsung es mi marca preferida desde hace un poco más de 15 años efectivamente me ha salido muy bien para juego efecto subiré un video de mi perfil de juego en un partido
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing features that I liked and am used to
on February 25, 2025
Posted by: SlashD
[This review was collected as part of a promotion.] I agree and like all the new extra software features provided. What I don't like are the features that are removed that I use frequently as an S24 Ultra user as this is a downgrade and not an upgrade.
1. The Bluetooth feature of the stylus that helps me control the phone camera and the air actions is gone now and I miss it badly.
2. I like the sharper corners of S24 ultra display and I do not like the rounded corners of the S25 display.
3. I love the flip cover and I am used to it. I keep my frequently used cards there and also use it as a privacy shield. I did not see flip covers being sold this time and I am not sure if the magnetic interaction is taken away as well that the screen responded to when closing the flip cover.
1. The Bluetooth feature of the stylus that helps me control the phone camera and the air actions is gone now and I miss it badly.
2. I like the sharper corners of S24 ultra display and I do not like the rounded corners of the S25 display.
3. I love the flip cover and I am used to it. I keep my frequently used cards there and also use it as a privacy shield. I did not see flip covers being sold this time and I am not sure if the magnetic interaction is taken away as well that the screen responded to when closing the flip cover.
Ultra is supposed to keep all the features even though it might be niche as some users do use them extensively and like them! For the first time I am disappointed as it seems like a downgrade to me other than the software features added.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hi SlashD, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable specific features are to you every day and we would love to help you discover features you may not be aware of that can further enhance your experience. We have provided a link to an article to help you discover the redesigned features of the S Pen. We have also provided a link to the full device manual that highlights the hand gestures and voice controls you can use with the camera of your phone. We have lastly provided a link to the Samsung Support Team if you have questions about available accessories to further enhance your experience, or any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy navigation!
on February 25, 2025
Posted by: 22Tigger
[This review was collected as part of a promotion.] I love the functions of this phone. The camera is amazing. I got the LEG HAIRS ON A FLY the other day. I'm always getting compliments for my photos- we have the best cameras on Samsung phones. LOL
The speed is perfect for processing. No lagging or crazy slow load times- Samsungs outshine all other devices.
I cannotnupload a photo of my device- I'm using it. I'll send my Fly!🤣
The speed is perfect for processing. No lagging or crazy slow load times- Samsungs outshine all other devices.
I cannotnupload a photo of my device- I'm using it. I'll send my Fly!🤣
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on February 25, 2025
Posted by: JaySwayz
[This review was collected as part of a promotion.] The smoothes phone i have ever owned. Easy to use, quick and precise. Absolutely seamless action across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on February 25, 2025
Posted by: Gatorlover
[This review was collected as part of a promotion.] I am very happy with all the updates added to this phone. The AI if very helpful to have. But the biggest thing that i like is the seamless sharing on all ifnyiur devices. I can start something on my phone and finish it on my laptop or tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on February 25, 2025
Posted by: Menchekia
[This review was collected as part of a promotion.] This phone is great. It was really easy to migrate my old phone over to this one. The battery life is incredible! Everything is so much faster. And there are features in my apps that had been previously locked that I can now access. The image quality is fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast ans Amazing
on February 25, 2025
Posted by: PhilMichigan
[This review was collected as part of a promotion.] I have used nothing but Galaxy devices since the Galaxy Note 2. I currently use the Buds Pro 3 (2 pair), the Galaxy Watch Ultra, and annoyed Samsung tablet that still works great. All the devices are fast and have seamless connectivity. I pre order the new phone every year and have done so for the last 5 years and am always impressed. I love the camera and the new features including Now Brief. When I get a new phone, the transfer of data is very seamless ans fast. I worked in a cell phone store years ago using old Cellbrites and using Samsung Smart Switch is a game Changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features.
on February 25, 2025
Posted by: Straitcountry0815
[This review was collected as part of a promotion.] Best pictures from a Samsung phone. Great videos also.
Value
5
Written by a customer while visiting Samsung US