Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Life Changer
on February 22, 2025
Posted by: TeriandSteve
[This review was collected as part of a promotion.] I’ve used a lot of smartphones over the years, but the Galaxy S25 Ultra is, hands down, the best phone I’ve ever owned. Traded in my 23+ which doesnt compare.
The firat device that has enhanced my life, whether I’m taking photos so crisp they look 3D, or just indulging in some late-night Netflix binge-watching with my wife when the powers out.
I take a ridiculous number of photos and videos, from weekend road trips, or picture reminders of future home projects. The clarity is sick.The 200MP Wide-Angle Camera is a game changer. I took a picture of a city skyline at night,and could still read a street sign in the distance. I even used Audio Eraser to remove the wind noise from a beach video, leaving only the soothing sounds of the waves.
With 512gb of storage, I can keep everything without worrying about deleting old photos to make space.
First phone if ever had that has last over a day and a half on a single charge. My old phone barely made it through the day, but the S25 Ultra’s battery is an absolute beast. No more carrying around a charger “just in case.”
At first, I didn’t think I’d use the Google Gemini AI, but now I’m hooked. Yesterday, I was meeting a friend for dinner and just said, “Find a pizza restaurant near me and text the location to Jake" and it actually did it. The options with the AI will make life alot easier
My "non android" wife is very jealous. Of the quality and speed.
Final Verdict: This S25 Ultra isn’t just another cell phone, it's a life changer.
The firat device that has enhanced my life, whether I’m taking photos so crisp they look 3D, or just indulging in some late-night Netflix binge-watching with my wife when the powers out.
I take a ridiculous number of photos and videos, from weekend road trips, or picture reminders of future home projects. The clarity is sick.The 200MP Wide-Angle Camera is a game changer. I took a picture of a city skyline at night,and could still read a street sign in the distance. I even used Audio Eraser to remove the wind noise from a beach video, leaving only the soothing sounds of the waves.
With 512gb of storage, I can keep everything without worrying about deleting old photos to make space.
First phone if ever had that has last over a day and a half on a single charge. My old phone barely made it through the day, but the S25 Ultra’s battery is an absolute beast. No more carrying around a charger “just in case.”
At first, I didn’t think I’d use the Google Gemini AI, but now I’m hooked. Yesterday, I was meeting a friend for dinner and just said, “Find a pizza restaurant near me and text the location to Jake" and it actually did it. The options with the AI will make life alot easier
My "non android" wife is very jealous. Of the quality and speed.
Final Verdict: This S25 Ultra isn’t just another cell phone, it's a life changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it.
on February 22, 2025
Posted by: Joce
Expertise:Expert
I've had it for a month or so. Bought this and did the upgrade because of the pen. Come to find out 5his doesn't have the feature to take photos with the pen. What a waste of money. The whole reason I did the upgrade. I don't care about anything else with the pen. I truly hate the size and have always done the smaller versions of a phone. Now im stuck with this because I did a trade in.
Response from Samsung USBy R&R Team, February 24, 2025
Hi there Joce, thank you for taking time out of your day to share your thoughts about your new Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it can be to have a device that is not meeting your expectations. We have provided a link to the full device manual to help you with the voice commands and hand gestures you can use with the camera. We have also shared a link to the Samsung Support Team if you would like assistance with this or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade overdue, but so worth the wait!
on February 22, 2025
Posted by: Jrock211
[This review was collected as part of a promotion.] I've put off getting a new phone for 4 years. It was time and so worth the wait! The camera is so clear, smooth, and the zoom is out of this world. The seamless action across apps and all my Samsung products all connect to my phone. Tvs, Ear bud 3s, watch. The AI assist from Gemini will be fun to work with. This is what I've waited for in a new phone for 4 years. Excited to see what else I will be doing with this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on February 22, 2025
Posted by: Pamtara
[This review was collected as part of a promotion.] Love Gemini. Style more appealing. Great phone overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Review phone
on February 22, 2025
Posted by: Zjrobin
[This review was collected as part of a promotion.] This is a good phone is just came from a Google pixel i Like the feature of the s pen i do wish the voice to text was better but it do work well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra
on February 22, 2025
Posted by: Fedejunin
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a fantastic phone with a lot to offer. It excels in performance, display quality, and camera capabilities. However, the high price and underwhelming AI features hold it back from being a perfect 5-star device. If you're looking for the best of the best and are willing to pay a premium, the S25 Ultra is definitely worth considering. But if you're on a budget, there are other excellent options available. And I'm not a fan of having to pay for a subscription for advanced AI either..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is very good photo
on February 22, 2025
Posted by: Christo1983
[This review was collected as part of a promotion.] Really I like this phone
Thanks 😊 🫂 thanks 😊 very good
Thanks 😊 🫂 thanks 😊 very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stylish performance phone.
on February 22, 2025
Posted by: Big Boss
from New York
Expertise:Expert
I pre-ordered the s25 ultra is the best fastest sharpness camera ever made.So happy i trade in my s21 ultra for this one..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US