Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Significant upgrade
on February 25, 2025
Posted by: Wilfredo
[This review was collected as part of a promotion.] I recently upgraded from S23 ultra to the S25 ultra. On paper it doesn't like a big upgrade but in real world usage it is. I mainly use my phone for photos and watching TV. The 8 elite chipset really helps. I generative Ai for photo editing and I did play around with audio eraser which was pretty cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera ever, sound quality is exquisite other
on February 25, 2025
Posted by: Montae
[This review was collected as part of a promotion.] Seamless action across apps, ultra fast response, infallible internet so good I brought 2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Newest phone out and it stands out
on February 25, 2025
Posted by: Themrohiostate
[This review was collected as part of a promotion.] Coming from the Fold 6 I noticed a lot of changes that I liked. The feel of the phone, the screen and maybe most of all the way AI works with it. The press of a button to start talking with Gemini is really nice. Oh and the new Ai is smarter and more useful. I do like the new ui in general. If pop are thinking to upgrade this 25 Ultra is the way to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Further evolution of a perfect phone.
on February 25, 2025
Posted by: AGoodCuppaTea
[This review was collected as part of a promotion.] I like the evolved UI, the thinner and lighter design, and some of the advanced new features.
The cameras don't seem like an improvement on paper, but the software has actually lead to much better picture quality in both still photos and videos. I also love the "Audio Eraser" feature since I take a lot of video from various aircraft, and can use it to cut back the noise.
As a bonus, Samsung's new "Kindsuit" cases are among the best cases they've ever released.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade to S25 Ultra
on February 25, 2025
Posted by: JDS2025ULTRA
[This review was collected as part of a promotion.] I upgraded to the s25 ultra from an s22 ultra. I enjoy the now brief feature for daily updates and all the seamless integration of apps. I have also used the audio eraser to rdit a video that had background noise that was off topic. The performance of my new phone are great
I use my phone to check emails as an authenticator to access work devices take photos and general social media.
I am very satisfied with my new s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES
on February 25, 2025
Posted by: Tevenzor8374
[This review was collected as part of a promotion.] Seamless actions across apps. AI is very useful and easy to use. Camera is fabulous. The battery life is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: Sam25Fan
[This review was collected as part of a promotion.] Upgraded from a s21 and really like the s25 speed and long battery life. It can last more than 3 days on a single charge with moderate use. Screen refresh rate is great. I have not had a chance to fully explore the AI features but they seem to really work smoothly when I have used them.
Overall I would judge this a fantastic phone.
Overall I would judge this a fantastic phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing ultra here
on February 25, 2025
Posted by: Sad5820
[This review was collected as part of a promotion.] Starting to feel like the only difference from year to year is the number. If you have a s24 it's not worth the upgrade
Value
3
Response from Samsung USBy R&R Team, February 27, 2025
Hi there Sad5820, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. Your feedback is invaluable to us as we strive to provide exciting new devices our customers will be excited to take home and integrate in to their daily usage. We hope you have found time to explore the enhanced Galaxy AI features, and new capabilities of One UI7. We have provided a link to the full device manual to help you discover these features, as well as to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US