Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(23,121 Reviews)
Rating breakdown 23,121 reviews
5 Stars
19,831
4 Stars
2,536
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
4
Great Phone, With One Major Pain Point
on April 14, 2026
Posted by: PeriPerry
[This review was collected as part of a promotion.] I picked up my Galaxy S25 Ultra in late 2025. Coming from a normal S23, the switch between the two was the least wowing of any move from phone to phone I've ever had. It's not a bad thing, it's just that phone development is nowadays more centered on refinement than revolution. The S25 Ultra is certainly a refined phone. Despite not using a case for around 5 months, I've yet to scratch the screen, or the back of the phone. The chassis does have a couple scuffs from sharp metal, so those can be forgiven. What's less forgivable, however, is some of the Galaxy AI integration. I like circle to search, or audio eraser, but I haven't needed them outside of once or twice. Galaxy AI has made itself known with the camera. The hardware for the cameras is great. The AI "enhancement" of photos, on the other hand, is by far my biggest gripe with this phone. Any photo you take has an AI filter laid on it that messes with the color grading and the sharpness of any photo you take. I paint cars for iRacing. If I'm recreating a car from real life, I need to reference far-away photos for small logos. This filter smooths those small details, making reading small text sometimes impossible. This can't even be fixed by using Samsung's own Expert RAW app to take RAW photos. Those get the filter too. It's a very specific-to-me issue, but an issue nonetheless. The S25 Ultra has many good features, like the S-Pen and its quick note-taking, but I've run out of space for them. It is worth the money.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing compute device in the palm of your hand
on April 14, 2026
Posted by: Myrium
[This review was collected as part of a promotion.] I have been using Samsung phones since the Samsung "Active" model first came out. I love traveling and water sports so it just made sense to get that phone because the camera was great and I didn't have to worry about damage. Every few years I'd upgrade to the next generation of it and finally recently got the S25 Ultra, which is just as durable but has an amazing camera array with customizable settings as well the Galaxy AI which makes photo editing quick and easy. The stylus definitely makes detailed editing of photos and also notes you want to take easier as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on April 14, 2026
Posted by: Love35
[This review was collected as part of a promotion.] Phones, one of the best I have ever tried. It has a good screen. Good color super fast charging, which does need more battery that has more battery capacity. We comrades. I like them. It is very shared, very nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great quick and I enjoy using it
on April 15, 2026
Posted by: Okami7
[This review was collected as part of a promotion.] I love my s25 ultra and the camera is amazing beautiful quality the video is amazing as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Hardware great, except backwards with S-pen
on April 15, 2026
Posted by: UltraFan
[This review was collected as part of a promotion.] Better processor, better cameras awesome display. Why take features away from S-pen. Charger there with no Bluetooth features which made the Ultra. No Samsung is doing away with messaging software. Can we go forward without going backwards.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pen!
on April 15, 2026
Posted by: Purplesquirrel
[This review was collected as part of a promotion.] I absolutely love my S25 Ultra! Using the newest version of Galaxy AI is super easy and fun. The cameras are the best I have ever seen on a phone! The clarity and vivid colors while taking video is perfect for all my social media platforms! It has really helped me run my business and keep up with customers, I would recommend this phone to everyone because their phones just can't keep up!
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5