Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
This phone is awesome
on March 7, 2025
Posted by: Martin
[This review was collected as part of a promotion.] This phone is way too fast comoaring to it's precedents. The camera is really good as well I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need in a phone!
on March 7, 2025
Posted by: GOAT16
[This review was collected as part of a promotion.] I love my new S25 Ultra! The processor is fast, the microphone works really well for voice-activated features, and I also like the new Google Gemini features. It is cool that you can talk to Gemini and have a free flowing conversation to do things like find items on sale. Gemini completes seamless actions across apps, such as generating notes via voice commands. I also love the fact that I am able to search items/words on the screen by simply holding the home button; it is a gamechanger! It is very helpful when I am looking for work-related items and personal items.
The camera quality is excellent! It adjusts the lighting very well on night/dark photos, built video editing features, and I am looking forward to using the dual camera feature for vlogging. Overall, I do not have any complaints thus far. The phone literally does everything that I need it to do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the ai features
on March 7, 2025
Posted by: SirGuru
[This review was collected as part of a promotion.] I like the way the phone is organized and has its own category of hidden features and can't wait for more updates for more features to come out phone fills like a note
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!!!
on March 7, 2025
Posted by: dEstrada73
[This review was collected as part of a promotion.] Excellent!!! This phone is awesome at everything. Is fast and beautiful. The design is classic but with a futuristic feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bulky, but works as expected
on March 7, 2025
Posted by: PoorDecisions
[This review was collected as part of a promotion.] I switched over from a S21 ultra to a S25 ultra. I like that the switch was smooth and everything feels familiar. The upgraded processor is nice. Everything feels fast and crisp. The one issue I have so far is just that the phone is so blocky. I enjoyed the rounded edges on the sides of the S21 ultra. This phone feels a little bulky in my hands. Honestly, for comfort, I think the S25+ might have been the better option.
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hey there PoorDecisions, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the enhanced processing speeds and capabilities of your new phone. We understand the shape and size may take an adjustment period for the feel in your hand. Please, reach out to us again any time in the future if you have questions about any of your Samsung products, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best product ever
on March 7, 2025
Posted by: ElMelozoo
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a truly exceptional smartphone experience. From the moment you pick it up, the premium build and sleek design are immediately apparent. The display is a visual masterpiece, offering vibrant colors and incredible clarity that makes everything from browsing photos to watching videos a delight. The camera system is a game-changer, capturing stunning images with incredible detail and dynamic range, even in challenging lighting conditions. Performance is blazing fast, with the phone effortlessly handling demanding apps and multitasking. The battery life is impressive, easily powering through a full day of heavy use. The S Pen integration is seamless and adds a layer of versatility that's perfect for productivity and creativity. Overall, the Galaxy S25 Ultra sets a new standard for flagship smartphones, offering a truly premium and powerful experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Start of AI integrated phone!
on March 7, 2025
Posted by: Nuhgnod
[This review was collected as part of a promotion.] The AI is finally usable in this device. I previously had a galaxy s 24 plus for couples of month and switched to the ultra. Only thing is that s pen doesnt have a remote controls but instead now phone is integrated with AI feature which u can use the phone through voice command flawlessly. Both bixby and Google ai working together to operate the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is Ultra
on March 7, 2025
Posted by: Satisfactory
[This review was collected as part of a promotion.] Now brief is excellent feature. It allows for getting information which wasn't available on my previous s22 without fully unlocking the phone. Battery life is much improved. Phone was surprisingly lighter also which makes it easier to hold. Excellent device and highly recommended.
Value
5
Written by a customer while visiting Samsung US