Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(27,206 Reviews)
Rating breakdown 27,206 reviews
5 Stars
23,322
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Awesome Device
on March 7, 2025
Posted by: LCattt
[This review was collected as part of a promotion.] Awesome Audio Eraser Best purchased made in a while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung and how easy it is to use.
on March 7, 2025
Posted by: Gametime49
[This review was collected as part of a promotion.] Gaminggo over spec details and the like here, but I want to highlight that I like the tiny hardware changes in the Galaxy S25 Ultra. The sides have flat edges now, the corners are rounded, and even the S Pen stylus doesn't stick out so much from the bottom housing. The bezels (the black bars around the screen) are slimmer, which makes the screen bigger with minimal changes to the phone's dimensions. The flatter edges make the phone comfier to use one-handed,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device many great features
on March 7, 2025
Posted by: Bananapants1985
[This review was collected as part of a promotion.] I went from an s21+ to an s25ultra about 2 weeks ago and can't look back the new ai features are amazing, the slightly bigger screen is a welcomed addition, the spen is great for quick notes on the go and ability to pin to the always on display, multi app works great for productivity, new 200mp cameras is wonderful for taking images for saving memories or even when working on something to remember wire placement or assembly, I truly have not found a single thing im unhappy with on this device. The audio eraser is amazing to make videos extra clear if recording in public and the ai image tools are nice for altering or getting rid of extra objects in pictures and the genini/bixby/google assistants being seamless throughout the phone including the gallery and all apps is really nice also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
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on March 7, 2025
Posted by: AmjAmj
[This review was collected as part of a promotion.] I use my Samsung to study in school,the camera is good the is very Fast th features is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from Google Pixel 7 pro
on March 7, 2025
Posted by: Koolmelvin
Expertise:Intermediate
The Samsung Galaxy S25 Ultra is a remarkable smartphone that truly stands out in the crowded market. Right from the unboxing, the premium feel and sleek design catch your attention. The phone's stunning display, featuring a vibrant AMOLED screen with crystal-clear resolution, makes everything from watching videos to browsing photos a visual delight.
One of the standout features of the S25 Ultra is its camera system. The versatility of the multiple lenses allows for breathtaking photography in any condition, whether it be low-light environments or stunning landscapes. The zoom capabilities are exceptional, letting you capture detail from far away without compromising on quality.
Performance-wise, the S25 Ultra is lightning-fast. With its advanced processor and ample RAM, multitasking is seamless, and demanding applications run smoothly. Gaming on this device is a joy, thanks to its high refresh rate and responsive touch capabilities.
Battery life is another strong point, easily lasting a full day even with heavy use. Plus, the fast charging feature means you don’t have to wait long to get back to using your device.
Samsung’s One UI adds a layer of personalization and user-friendly experience, making it easy to navigate through apps and settings. However, it also integrates well with various productivity tools, making this phone not just a device for entertainment but also a great companion for work.
Overall, the Samsung Galaxy S25 Ultra is a powerhouse of a smartphone that combines cutting-edge technology with user-friendly features, making it an excellent choice for anyone looking to invest in a top-tier device. Highly recommended!
One of the standout features of the S25 Ultra is its camera system. The versatility of the multiple lenses allows for breathtaking photography in any condition, whether it be low-light environments or stunning landscapes. The zoom capabilities are exceptional, letting you capture detail from far away without compromising on quality.
Performance-wise, the S25 Ultra is lightning-fast. With its advanced processor and ample RAM, multitasking is seamless, and demanding applications run smoothly. Gaming on this device is a joy, thanks to its high refresh rate and responsive touch capabilities.
Battery life is another strong point, easily lasting a full day even with heavy use. Plus, the fast charging feature means you don’t have to wait long to get back to using your device.
Samsung’s One UI adds a layer of personalization and user-friendly experience, making it easy to navigate through apps and settings. However, it also integrates well with various productivity tools, making this phone not just a device for entertainment but also a great companion for work.
Overall, the Samsung Galaxy S25 Ultra is a powerhouse of a smartphone that combines cutting-edge technology with user-friendly features, making it an excellent choice for anyone looking to invest in a top-tier device. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 7, 2025
Posted by: Amrit355
[This review was collected as part of a promotion.] Quick ,fast and easy to use phone ,definitely must have device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
/great phone but
on March 7, 2025
Posted by: Chrisisme
[This review was collected as part of a promotion.] Love this phone but for some reason as I type now it does not keep up with my very slow typing and I don't know why
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hey there Chrisisme, we appreciate you sharing your experience with your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the responsiveness of your display. We have also shared a link to the Samsung SUpport Team if you have any questions or continue to experience this frustration. We appreiate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect
on March 7, 2025
Posted by: Pixiepop
[This review was collected as part of a promotion.] Really the only thing I don't like is the flat screen ... My s22Ultra has been my favorite being lightweight and comfortable in my hand - hated the 24! The AI and DEA are working well and pretty cool
Value
5
Written by a customer while visiting Samsung US