Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
I love phone. Phone be life
on March 7, 2025
Posted by: Guylikeaphone
[This review was collected as part of a promotion.] This phone top class. Best one of the S series. I like to stare at it all day long, it makes me sad when I have to look away. My therapist told me it's not a good idea to buy a second cause the first might get jealous. Love yall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
design is beautifule
on March 6, 2025
Posted by: kiriri
[This review was collected as part of a promotion.] AI seamless integration across apps and rounded desig is greate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy to date!!!
on March 6, 2025
Posted by: GD9290
[This review was collected as part of a promotion.] I had the 24U for about two months before upgrading. The 24U was already an amazing phone across the board. Features were amazing, battery life lasts all day and so much more. The 25U improved on everything and the curved both was the icing on the cake. Loving one UI more as I use it. Lifelong samsung user. Keep it up!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The difference from what I've seen in the few days
on March 6, 2025
Posted by: Winger9898
[This review was collected as part of a promotion.] I may not be seeing a huge difference in the S25 Ultra from the S22 Ultra beside the AI feature and Gemini. I just think that in 3 years there would be extremely noticeable changes.
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hi there Winger9898, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased that you are exploring the features of Galaxy AI and Gemini. We have provided a link to the full device manual to help you discover all of the ways these features can be integrated in to your usage, and truly see the updates that have beenmade with your device. We have also shared a link to the Samsung Support Team to help answer any questions you may have about your device as you continue exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great new phone S25 Ultra
on March 6, 2025
Posted by: BigAl437
[This review was collected as part of a promotion.] The phone runs all of my apps without any problems. I love it. Much more faster at loading web pages and my games.
I ran the speed test app and now it smoking fast. I just can't say enough good things about this device and the colors seem to jump off of my screen. 6 out of 5 star rating.
I ran the speed test app and now it smoking fast. I just can't say enough good things about this device and the colors seem to jump off of my screen. 6 out of 5 star rating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on March 6, 2025
Posted by: YTFTHEBOSS
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a remarkable smartphone that continues Samsung's tradition of pushing the boundaries of mobile technology. With its sleek design, powerful performance, and impressive camera capabilities, the S25 Ultra stands out in a crowded market.
First and foremost, the design of the Galaxy S25 Ultra is both elegant and functional. It features a premium glass and metal construction that feels sturdy in hand while also being lightweight. The device has a large 6.8-inch Dynamic AMOLED display with a resolution of 3200 x 1440 pixels, providing stunning visuals that are vibrant and sharp. The screen supports a 120Hz refresh rate, making scrolling and animations incredibly smooth, which is particularly noticeable when gaming or watching videos.
Performance-wise, the S25 Ultra is powered by the latest Snapdragon or Exynos processor, depending on the region, coupled with generous RAM options. This combination ensures that the device can handle multitasking with ease, whether you’re running multiple apps or playing graphics-intensive games. The internal storage options range from 256GB to 1TB, giving users plenty of space for apps, photos, and videos. Additionally, the phone supports 5G connectivity, allowing for lightning-fast download and streaming speeds.
One of the standout features of the Galaxy S25 Ultra is its camera system. It boasts a quad-camera setup, including a 200MP main sensor, a 12MP ultra-wide lens, a 10MP telephoto lens, and a 10MP periscope
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen
on March 6, 2025
Posted by: Disappointed
from Lansing, MI
Expertise:Beginner
Absolutely love everything about the phone! However I must say the S Pen not being Bluetooth is very discouraging! I literally was eligible for an upgrade to a phone where the pen was still Bluetooth, and turned that down for this purchase... very disappointing 😞
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the capabilities and usage of your new phone. We have provided a link to an article to help you discover the redesigned features of your new S Pen. We have also shared a link to the full device manual to help you discover hand gestures and voice commands that you can use with your device. We have lastly, provided a link to the Samsung Support Team to help answer questions that may come up about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
can't believe I love a big phone again
on March 6, 2025
Posted by: burstburst
[This review was collected as part of a promotion.] I missed the s pen so much. I don't miss the Bluetooth. Gorgeous screen. Audio eraser works great in the camera which is also best in class. Love.
Value
5
Written by a customer while visiting Samsung US