Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Average customer rating
4.8
(26,984 Reviews)
Rating breakdown 26,984 reviews
5 Stars
23,177
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Trianium Whitesilver
Customer Rating
5
Like the ai features
on March 7, 2025
Posted by: SirGuru
[This review was collected as part of a promotion.] I like the way the phone is organized and has its own category of hidden features and can't wait for more updates for more features to come out phone fills like a note
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!!!
on March 7, 2025
Posted by: dEstrada73
[This review was collected as part of a promotion.] Excellent!!! This phone is awesome at everything. Is fast and beautiful. The design is classic but with a futuristic feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bulky, but works as expected
on March 7, 2025
Posted by: PoorDecisions
[This review was collected as part of a promotion.] I switched over from a S21 ultra to a S25 ultra. I like that the switch was smooth and everything feels familiar. The upgraded processor is nice. Everything feels fast and crisp. The one issue I have so far is just that the phone is so blocky. I enjoyed the rounded edges on the sides of the S21 ultra. This phone feels a little bulky in my hands. Honestly, for comfort, I think the S25+ might have been the better option.
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hey there PoorDecisions, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the enhanced processing speeds and capabilities of your new phone. We understand the shape and size may take an adjustment period for the feel in your hand. Please, reach out to us again any time in the future if you have questions about any of your Samsung products, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best product ever
on March 7, 2025
Posted by: ElMelozoo
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a truly exceptional smartphone experience. From the moment you pick it up, the premium build and sleek design are immediately apparent. The display is a visual masterpiece, offering vibrant colors and incredible clarity that makes everything from browsing photos to watching videos a delight. The camera system is a game-changer, capturing stunning images with incredible detail and dynamic range, even in challenging lighting conditions. Performance is blazing fast, with the phone effortlessly handling demanding apps and multitasking. The battery life is impressive, easily powering through a full day of heavy use. The S Pen integration is seamless and adds a layer of versatility that's perfect for productivity and creativity. Overall, the Galaxy S25 Ultra sets a new standard for flagship smartphones, offering a truly premium and powerful experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Start of AI integrated phone!
on March 7, 2025
Posted by: Nuhgnod
[This review was collected as part of a promotion.] The AI is finally usable in this device. I previously had a galaxy s 24 plus for couples of month and switched to the ultra. Only thing is that s pen doesnt have a remote controls but instead now phone is integrated with AI feature which u can use the phone through voice command flawlessly. Both bixby and Google ai working together to operate the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is Ultra
on March 7, 2025
Posted by: Satisfactory
[This review was collected as part of a promotion.] Now brief is excellent feature. It allows for getting information which wasn't available on my previous s22 without fully unlocking the phone. Battery life is much improved. Phone was surprisingly lighter also which makes it easier to hold. Excellent device and highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional phone
on March 7, 2025
Posted by: Klutch0430
[This review was collected as part of a promotion.] Phone is great with excellent one ui 7. Its really fast with amazing animations. Little bit bigger battery would make this phone unbeatable in every category. Audio eraser is mind blowing all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device and great look
on March 7, 2025
Posted by: 1GalaxyLover
[This review was collected as part of a promotion.] A best smart phone in Galaxy series I used so far. Great looks with an advanced technology. I recommend everyone to have it.
Value
5
Written by a customer while visiting Samsung US